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Imposter scams: A criminal calls pretending to be from Fidelity Investments or another reputable service provider, and requests you send them back a one-time passcode that the criminal has generated through fraudulent web activity, such as attempting to reset your password.
I did find out that there was an outstanding check for my account, so the letter was not a scam. That being said, the phone number in the letter was a scam trying to sell me products and services. I had to google fidelity or access their contact us page via my account to get a valid phone number.
The way it’s written, the grammatical errors, and the fact I’m supposed to call a phone number I don’t know points to it being a scam. Is this letter legitimate? “you are receiving this letter because you have been identified as a possible family member of [Name].
It says there may be an outstanding benefit from her retirement plan and as a potential beneficiary I need to call (800) 835-5092 to give them information necessary to determine if any benefits are due. I looked up the phone number and Fidelity does pop up, but I can’t tell if this is legit or not. Share.
If you're concerned that an email you've received is fraudulent, or you want to confirm that the email is really from Fidelity, we can help you verify that it is legitimate. Please contact a Fidelity technical support representative by calling 800-735-2862 with the following information:
Dec 9, 2023 · The primary question many customers have is whether the @fmr.com is a valid domain associated with Fidelity Investments. Users have raised queries, seeking confirmation regarding the authenticity of emails like FILITerm@fmr.com and fcgf@fmr.com.
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What if I receive a suspicious email from Fidelity?
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How do I contact fidelity technical support?
Report an online security issue. If you think you've received a suspicious email, are concerned your account may have been compromised, or you'd like to report some other type of security concern, take the following steps. For Fidelity customers. If you can log in safely, report your concern to us with secure email.