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  1. Where to report suspicious activity to Fidelity. If you receive communication that you believe is attempting to impersonate Fidelity, please email phishing@fidelity.com with: The suspected email as an attachment; Your full name, email address, and phone number associated with your accounts. Do not include any account number, username, or password.

  2. I received a letter purportedly from Fidelity (copied word for word including punctuation below). The way it’s written, the grammatical errors, and….

  3. I can confirm that Fidelity does send a text message that matches the text you shared when a client opens an account. Clients also receive text alerts from us for a variety of notifications, like trade confirmations or updates to their profile information.

  4. It says there may be an outstanding benefit from her retirement plan and as a potential beneficiary I need to call (800) 835-5092 to give them information necessary to determine if any benefits are due. I looked up the phone number and Fidelity does pop up, but I can’t tell if this is legit or not. Share.

  5. If you're concerned that an email you've received is fraudulent, or you want to confirm that the email is really from Fidelity, we can help you verify that it is legitimate. Please contact a Fidelity technical support representative by calling 800-735-2862 with the following information:

  6. It's a scam. Never read back a one-time security code unless you initiated a call to our official phone number. Never type the code into your phone unless you are on an official Fidelity app or website. Here’s how the imposter scam may play out: Your phone rings.

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  8. Phishing messages have evolved drastically and are often difficult to recognize. They can incorporate realistic company logos and graphics, provide links to the real company’s privacy policies, and even include authentic-looking legal disclaimer language at the bottom.

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