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Customer Care — Mortgage Servicing. 888.504.6700. Monday – Friday 8:00AM – 4:00PM CT. Telecommunications Relay Service and Interpreter Services available, learn more.
Already a customer? Sign in to our secure message center or call us at: 877-888-4606
Get in touch with our team — we’re here to help! Contact Us. Quick Links. When can I remove PMI from my loan? Why did my payment change? Where can I find my monthly statement? How do I setup paperless statements? How do I setup AutoPay? What financial hardship options are available?
To make or setup up automatic payments by phone please call Customer Care at 888.504.6700 Monday– Friday 8:00 a.m. – 4:00 p.m. CT. Please note: Some loans that transfer to Rushmore automatically carry over the existing automatic payment from the prior servicer, therefore no action is required.
Mortgage Assistance Contact. We’re here to help with payment challenges. Give us a call and we can review your options. 888.504.7300. Monday through Friday 8:00 a.m. – 4:00 p.m. CT. Telecommunications Relay Service and Interpreter Services available, learn more.
You can complete a mortgage assistance application online and let us know what’s going on. We’ll help you determine a plan of action and next steps based on your circumstances. If you’d prefer to mail or fax your application, you can also download it.
Rushmore Servicing began servicing as of September 1, 2023 — you are still an Embrace customer and Rushmore Servicing is just one of our trusted partners. CALL US! 800-333-3004
Talk To Us Online. Chat or Send Us A Message. Existing customers can login to securely chat with us or send secure messages. Haven’t set up your account yet? Learn how to register here.
For Rushmore Servicing Customers: Mail: Notice of Error, Complaint, Request for Information or other Qualified Written Request. Rushmore Servicing. P.O. Box 619098. Dallas, TX 75261. Phone: (877) 888-4606. Web: rushmoreservicing.com.
Call 877-888-4623 to speak with a Rushmore Servicing specialist. Please gather the information you will need to complete the application, including billing statements for all your debts, recent pay stubs, and your income tax returns.
