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  1. Shell MasterCard Credit Card Customer service for existing card members: 866-743-5562 TTY: Use 711 or other Relay Service To apply: 1-877-MY-SHELL (1-877-697-4355) or click here the Shell | Fuel Rewards® Credit Cards

  2. For Shell Platinum Select MasterCard and Shell | Fuel Rewards® MasterCard credit card concerns, please call the Shell MasterCard Credit Services Customer Service help desk at 1-866-743-5562 (TTY: Use 711 or other Relay Service). For Shell Saver Card account please call the Shell Saver Card help desk at 1-877-278-0083.

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  4. Mar 18, 2024 · You can reach the Shell Credit Card customer service either online or through the issuer’s mobile app. Alternatively, you can also contact customer service by phone at (866) 743-5562 or via mail. To contact Shell Gas Card customer service by phone, call (800) 331-3703, instead.

  5. User ID restrictions. Don’t use more than three consecutive or sequential digits (for example, 1111 or 1234) unless your User ID is an email address. Don’t use your Password or the Security Word you provided when you applied for your card as your User ID.

  6. www.shell.us › motorist › ways-to-payShell Card

    Shell MasterCard Credit Card. Customer service for existing card members: 866-743-5562 TTY: Use 711 or other Relay Service. To apply: 1-877-MY-SHELL (1-877-697-4355) or click here the Shell | Fuel Rewards® Credit Cards. For online account management and bill payment: shell.accountonline.com.

  7. 24/7. Additional Phone Numbers. Technical Assistance. 1-866-681-3318. For TTY: Use 711 or other Relay Service. Outside the U.S., Canada and Puerto Rico, Call Collect. 1-605-335-2222. Contact us by mail. P.O. Box 7032 Sioux Falls, SD 57117-7032. Payment Addresses. Shell Mastercard Payments P.O. Box 9001011 Louisville, KY 40290-1011.

  8. Updated. Have questions and/or concerns? Get in touch with a member of our team today! Phone Number. 1-888-467-4355 Option 8. E-mail address.

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