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Check your balance, refill or manage plans and phones with our 611611 text feature. Reach out to Straight Talk for assistance. Provide your MEID DEC or phone number for swift service. Use 1-877-430-CELL, chat, or mail. Learn more.
- Activate
Activate - Contact Us - Customer & Media Contact Information...
- All Plans
Must purchase an eligible Samsung device at regular price...
- All Phones
Must purchase an eligible Samsung device at regular price...
- Wireless Phones
You have exceeded the number of plans that can be purchased...
- Android Phones
Android Phones - Contact Us - Customer & Media Contact...
- Home Phones
Home Phones - Contact Us - Customer & Media Contact...
- Apple/IOS Phones
Taxes and fees apply. $299.99 due at purchase. Requires...
- Select From The Best Phones
Straight Talk offers service on all 4 major networks, so...
- Phone SIM Cards
Phone SIM Cards - Contact Us - Customer & Media Contact...
- Trade-In Program
Trade-In Program - Contact Us - Customer & Media Contact...
- Activate
Find the contact information and hours of operation for Straight Talk customer service. You can also check your balance, service area, phone upgrade, and more on the website.
Enter the verification code that we sent to your phone. If you do not have your phone, please call customer care at 1-877-430-2355.
Find customer support, tutorials and FAQs for your Straight Talk phone or device. You can also chat with support, call directly or use the 611611 text feature.
Straight Talk's accounts and technical support team are available 7 days a week between 8 am and 11:45 pm ET. You can also speak with an agent via chat—customer service chat hours are 24 hours a day at the link below—or use the text self-service feature. Call (877) 430-2355.
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- To activate your Straight Talk phone, insert your Straight Talk SIM card and follow the on-screen prompts, or follow the instructions for how to ac...
- Straight Talk's customer service scores are on par with those of its competitors in the wireless industry—which is to say, they're not stellar, but...
- Yes, you can keep your number when you switch to Straight Talk. Simply enter it when you're choosing your Straight Talk phone plan.
- To unlock your Straight Talk phone , submit a request by calling (888) 442-5102. It can take up to two business days for Straight Talk to process y...
- Yes, Straight Talk has live chat 24 hours a day. You may be prompted to log in to your Straight Talk account for most non-sales-related matters. Ag...
- You can check your Straight Talk phone bill and data usage by logging into your Straight Talk app, visiting www.straighttalk.com/CheckBalance , cal...
- To cancel your Straight Talk cell phone service, you can simply let your monthly plan expire if you have not activated automatic renewals. If you h...
- Straight Talk's prepaid customer service number is not 24 hours—their phone support is available between 8 am and 11:45 pm. However, its self-servi...
- To speak to a human at Straight Talk, call (877) 430-2355 Monday through Sunday between 8 am and 11:45 pm. You can also use Straight Talk's chat fe...
Find out how to change your plan, add a new line, get activation assistance, learn about our 5G, and review other common Straight Talk help topics.
Get help with your Straight Talk phone, plan, or service. Browse tutorials, FAQs, and contact options for customer support.