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Sep 30, 2017 · This chapter introduces its readers to the concept of tourism. It sheds light on the rationale for tourism, as it explains the tourists’ inherent motivations to travel.
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Hospitality & Tourism Learning Objectives 1) Understand what tourism is: definition, components, and importance. 2) Understand the economic, social and environmental benefits and costs of tourism. 3) Define hospitality and the pineapple tradition. 4) Identify the types of hotel categories and how they are determined.
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- 1.2.1 The Nature of Tourism
- 1.2.2 The Ability to Travel
- 1.3 The Tourism Product
- 1.4.1 Air Travel
- 1.4.1.1 Scheduled and Chartered Services
- 1.4.1.4 Legacy Versus Low-Cost Carriers
- 1.4.2.1 The Ocean Liners
- 1.4.2.3 Ferry Services and New Modes of Crossing Channels
- 1.4.2.4 Other Water-Borne Transport
- 1.5.1 Hotel Brands and the Corporate Chains
- 1.5.2 Consortia
- 1.5.3 The Bed and Breakfast (B & Bs)
- 1.5.4 Farmhouse Accommodation and Agri-Tourism
- 1.5.6 Second Homes and Time-Share Accommodation
- 1.5.8 The AirBnB Model of Shared Accommodation
- 1.6.1 Tourist Publications and Online Content
- 1.6.2 Public Service and Amenities
- 1.6.8 Tourist Guides and Courier Services
- 1.7.1 Travel Agency Operations
- 1.8 Tourism Organisations and Their Stakeholders
- 1.9.1 Key Elements of Tourist Destinations
- 1.9.2.1 Major Points of Interest in North America, Comprise the Following Attractions
- 1.10 Questions
- 1.11 Summary
At this stage, it is important to realise that there are two types of travellers: There are those who travel for reasons of business. Others may travel for personal motives, including visits to friends and relatives (VFR travel); study; religious pilgrimages; sport; health, et cetera. For the rst group, the decision to travel, and fi where to go, i...
Beyond price, there are other reasons why specic tourism products (for example fi airline service or certain types of holidays or resorts) are chosen, as opposed to others. The demand for tourism is dependent on whether the potential traveller has the ability to travel (i.e. travel facilitators) or the desire to travel (i.e. travel moti-vators). Le...
The tourism industrys major function is to serve travellers. Its success depends on ’ the positive inter-relationships of all sectors. It is hoped that this synergy among tourism service providers will translate to a positive experience to the individual tourist. Basically, tourism comprises four main sectors: (i) Transportation (ii) Accommodation ...
Air transportation can be separated into national (or domestic) and international ights. Domestic ights depart from one point to another within the same country. fl fl International ights depart from a point in one country to a point within a different fl country. Travellers may travel through public or private companies. Airlines may offer schedul...
The scheduled and chartered tour arrangements may have fixed itineraries as transportation service providers are expected to operate regardless of the numbers involved. Yet, in times of disruption or in any emergency, scheduled services usually accommodate distressed passengers, other than chartered services. The main difference between scheduled a...
For the time being, passengers could not combine their low-cost travel arrange-ments with other legacy airlinesreservations. LCCs operate a simple point-to-point ’ network, unlike the legacy carriers who will usually provide onward connectivity options through other airlines. If they have more than one travel itinerary that includes a low-cost carr...
Line voyage services are those offering passenger transport on a port-to-port basis, rather than as part of a cruise. Ships supplying these routes are known as liners. Some former ocean liners operate as cruise ships, such as Marco Polo. However, their use is diminishing. The only dedicated transatlantic ocean liner in operation is Queen Mary 2 of ...
The term ferry is one which embraces a variety of forms of short distance, water-borne transport. This includes urban transport, in cities, where outlying suburbs and surrounding towns are reached by water. Ferries of this type also attract tourists, either as a convenient form of local transportation or as an original way to view the city. In spit...
The attraction of water offers many other opportunities for tourist activity, both independently and in forms which have been commoditised and packaged for the tourist. Inland waterways, particularly; lakes, rivers and canals provide exceptional opportunities for recreation and tourism. Where there is a large river, there is normally some form of r...
With the development of mass tourism, so have the large hotel chains and corpo-rations within the accommodation sector. This expansion has also been aided by franchising, whereby hotels and motels are increasingly being operated by indi-vidual franchisees who are paying royalties to their parent companies, for the privilege of operating under their...
In an effort to counteract the distribution strengths of large chains, many inde-pendent hotels around the world have frequently banded together to form consortia. While this strategy may allow the group to bene t from economies of scale, such as fi mass purchasing, it reinforces their marketing strength. It enables them to improve their distributi...
Tourists may want to meet and engage with the local people. They may enjoy an intimate relationship with the culture of the country they are visiting. For this reason, they may choose to seek accommodation in guesthouses or bed and breakfasts (B&Bs). These forms of accommodation establishments are generally family-run, and they may cater to leisure...
Farmhouse holidays have also enjoyed considerable success in recent years. European countries with strong agricultural traditions have catered for tourists in farmhouse accommodation for many years. Farmers have often turned to tourism as a means of boosting revenue, particularly during the off-peak season. The simul-taneous trend to healthier life...
Second homes may be used for seasonal, recreational, or occasional use. Alternatively, second homes may be described as properties that are owned or rented on a long lease. No doubt. the growth of second-home ownership has had an effect on the tourism industry. Time-share is a specialised form of vacation ownership as it is associated with “ ” the ...
The Sharing economy describes economic and social activities, involving; online transactions in an open-source community. It usually refers to peer-to-peer sharing via an online market place. The sharing economy may take a variety of forms, including using information technology to provide individuals with information, that enables them to optimise...
Tourists will require information about their prospective destination both before they leave home and once they arrive. This information should give details on the local people and their way of life, language, currency, climate, amenities, trans-portation, accommodation and attractions. The tourists are unable to see, touch or feel the tourism prod...
A destinations infrastructure is not usually developed with the tourist in mind, but ’ should include facilities and services that are required by tourists. Infrastructural elements include; roads, electricity and water supplies, communication facilities, sewage and waste disposal, policing and security, medical services and hygiene. In developed c...
There is no speci c term which will conveniently identify those individuals whose fi function is to guide, inform and engage with groups of tourists. Whilst some tourist guides and couriers may be employed by carriers and tour operators, others may work independently or could provide freelance services to companies in the industry. 1.7 Sales and Di...
Generally, the travel agents job is to work out an itinerary that suit their customers ’ ’ requirements in order to secure reservations from them. This can be achieved by either working through a tour operator or by approaching individual suppliers, directly. The travel agents are usually paid commission by the supplier/tour oper-ator for sales mad...
Whilst the transportation, accommodation and the provision of ancillary services relate to supply of the tourism product; the sales sector is involved with demand. Therefore, retailers and tour operators have to deal with what their customers want. The rst three sectors are concerned with supplying the traveller a speci c service. fi fi These secto...
Regardless of how or why individuals travel, there are some fundamental requirements that travellers expect from destinations. Tourism researchers and ’ developers say that there are several key elements that are essential to the success of a tourist destination. These are traditionally referred to as the 5A’s—including; access, accommodation, attr...
Niagara Falls with their spectacular rapids of the Niagara river are situated between Lakes Erie and Ontario. This attraction can be visited either from Canada or from USA. The Grand Canyon and the Painted Desert: This attraction is an enormous gorge with a depth of 1.6 km and a maximum width of about 30 km. It is part of the Colorado River. Within...
Describe the difference between travel facilitators and travel motivators as they relate to tourism demand? Price, location and facilities influence the selection of accommodation. Brie y fl describe how each may affect the tourists’ decision of where to stay? What are the functions of tour operators and travel agents? Name different types of touri...
The tourism product is composite in nature. It includes everything tourists purchase, see, experience and feel from the time they leave home until the time they return. Thus, it is the sum of all services, including; the provision of transportation, accommodation, attractions and activities, nancial services, tourist publication and fi tour guides,...
- Mark Anthony Camilleri
- 2018
Understand what tourism is: definition, components, and importance. Understand the economic, social, and environmental benefits and costs of tourism. Define hospitality and the pineapple tradition. Identify the types of hotel categories and how they are determined.
tourism studies and hospitality studies share that uneasy location between functional, vocational training for particular industries, and social science inquiry that draws on the conceptual and methodological resources of cognate disciplines (and the emerging tra-ditions of hospitality and tourism studies themselves).
Executive summary. The state of tourism and hospitality 2024. Tourism and hospitality are set to soar, powered by new travelers, destinations, and trends. spitality are on a journey of disruption. Shifting source markets and destinations, growing demand for experiential and luxury travel, and innovative business strategies are all combining to .
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Simply put, the hospitality industry is the combination of the accommodation and food and beverage groupings, collectively making up the largest segment of the industry (Go2HR, 2020). You’ll learn more about accommodations and F & B in Chapter 3 and Chapter 4, respectively.
