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The Mail Recovery Center (MRC) in Atlanta receives and processes items that are undeliverable, unendorsed, or found loose in the mail. Learn the guidelines, procedures, and tips for sending or donating items to the MRC, and what to do with items that are not accepted.
The USPS Mail Recovery Center is the place where undeliverable mail is processed and returned to its owners. Learn how it works and what to do if your mail is lost or damaged.
May 6, 2023 · The Mail Recovery Center, formerly known as the Dead Letter Office, is not where packages immediately go to die or be disposed of, despite the facility’s former name.
- Michael Bartiromo
- Check The Current Status
- Complete A Help Request Form
- Submit A Missing Mail Search Request
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Before you begin your search, if your package or mail has tracking, check USPS Tracking®to see its current status. Go to Tracking Informed Delivery® Users Informed Delivery provides a digital preview of your incoming mail. There may be occasions where a mail item may be delayed in reaching its destination. For additional information, please visit I...
We recommend that you complete our online help request form before you start a missing mail search. Please use a desktop computer to submit your form. We'll forward your request to your local Post Office™facility to help locate any missing items. Start Your Form
If after 7 business days from when you submitted your online help request form your mail or package hasn't arrived, submit a Missing Mail search request with the following information: 1. Sender mailing address 2. Recipient mailing address 3. Size and type of container or envelope you used 4. Identifying information such as your USPS Tracking numbe...
If you think your mail or package is lost or delayed, you can use USPS online tools and forms to help locate it. Learn how to check the status, submit a help request, and start a missing mail search.
Dec 13, 2012 · This web page shows the updated procedures for handling undeliverable mail and parcels at the Mail Recovery Center (MRC) as of December 13, 2012. It includes instructions for makeup, labeling, addressing, opening, holding, and disposing of dead mail, as well as restrictions for postal inspection and training use.
Unclaimed mail, insufficient postage, and wrappings with nearly illegible handwriting, scant information, and simply incorrect or missing addresses were mysteries for the Dead Letter Office to solve. Clerks worked first to glean any information available on the wrapper.
Nov 4, 2015 · Learn about the history and curiosities of the Dead Letter Office, where postal clerks sorted and displayed the undeliverable mail of the United States. See how they handled illegible, incomplete, or dangerous letters and packages, and what they did with the money, jewels, and snakes they found.
