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4 days ago · Read our expert's review about Warby Parker. Ratings include pricing, lenses, repair services, delivery time, selection and onsite doctors.
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- Overview
- What is Warby Parker?
- What’s available from Warby Parker?
- How much do eyeglasses from Warby Parker cost?
- Ordering from Warby Parker
- How to order from Warby Parker
- Getting your shipment
- Warby Parker return policy
- Warby Parker customer service
- Other options for eyeglasses
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Warby Parker is an online retailer of prescription eyeglasses, sunglasses, and contacts based in New York City. While their products can be ordered online, they do have 71 locations in 28 states in the United States, where you can try on glasses, have your measurements taken, or pick up your order.
Here are some pros and cons to consider when ordering from Warby Parker:
Warby Parker offers the following types of lenses:
•polycarbonate lenses
•1.67 high index lenses
•1.74 high index lenses
•blue-light-blocking lenses
•light responsive lenses
By selling to you online and owning the full range of production, from lens design to construction, Warby Parker is able to keep prices down, compared with those found at brick-and-mortar optician’s offices. But Warby Parker isn’t the cheapest game in town when it comes to online retailers.
That said, you can pay as little as $95 for their most basic prescription glasses. The cost hikes come with add-on features. Their 1.67 high index lenses (thinner lenses) cost an additional $30, while their 1.74 high index lenses (thinnest index of lenses) cost an additional $130.
If you add the blue light or light responsive lenses for $50 and $100, respectively, you can expect to pay at least a couple of hundred dollars for your new glasses.
GO TO Warby Parker
Warby Parker offers lots of features to make choosing the right frame online easier. Their home try-on program allows you to pick five frames and gives you 5 days to decide if you like them before returning all 5 pairs and placing your order. Shipping is free both ways.
This was a favorite feature of Healthline editor Chelsea Logan. “I liked that you can get five glasses at a time to try, and it was easy to select and return them. Not all colors of every style are available for home try-on, unfortunately, which was kind of a bummer,” she said.
Ready to buy your glasses?
Once you’ve locked into a frame you like, select the prescription (single-vision, progressives, or nonprescription) and lens types. You’ll have to register with Warby Parker or log in to continue. Then, you’ll be prompted to add your prescription details either by uploading a photo of the information, asking that Warby Parker emails you for it, or providing your doctor’s information so they can be contacted. The last option is considered generally slower. If you don’t have your prescription on-hand, you can ask your doctor’s office for a copy. They’re required to share this with you. TRY Warby Parker
Prescription orders for eyeglasses and sunglasses take 9 to 12 business days, while contact lenses take 5 to 7 business days.
Warby Parker offers a 30-day return or exchange policy for eyewear and accessories. Returns are only available by mail at this time. Warby Parker will replace scratched lenses within the first year. If your prescription changes, they’ll replace the lenses for a fee.
Anyone who has walked into one of their stores or taken a spin around their website can tell that Warby Parker makes customer experience a priority.
Healthline editor Ruby Thompson noted that, when she ordered blue-light-blocking readers, even though the wrong lenses were sent to her initially, “They were really responsive to everything that was going on and always expedited shipping to make sure I got everything ASAP… I love the actual glasses.”
A 2016 study conducted in the United Kingdom and published in the Journal of the American Academy of Optometry found that lens quality and accuracy were similar between online retailers and optometrists.
However, study participants preferred glasses purchased at an optometry practice over those from online retailers due to “poor frame fit, poor cosmetic appearance, and inaccurate optical centration.”
So, if you want the highest level of attention when it comes to selecting frames, measuring your PD, and making sure everything fits perfectly, head over to your local optometrist’s office. Just be prepared to pay for the overhead costs.
If you’re looking for the cheapest frames around, you may want to opt for a company with simpler features, such as Zenni Optical.
Learn about Warby Parker, an online retailer of prescription eyeglasses, sunglasses, and contacts. Find out the benefits and drawbacks of ordering from them, how much they cost, and how to order and return your glasses.
Warby Parker is a modern direct-to-consumer eyewear company that offers online and in-store shopping, size-inclusive frames, and various lens options. Read the pros and cons of buying glasses from Warby Parker, see popular frame choices, and learn how to use insurance and save on contacts.
- Henry Blodget
Nov 24, 2021 · A personal and honest review of Warby Parker glasses after 5+ years of wear. Learn about the quality, price, service, and design of this popular eyewear brand.
Find out what customers think of Warby Parker, a brand of prescription glasses, sunglasses, and contact lenses. See photos, ratings, and reviews of 71 locations across the US on Yelp.
- (4.4K)
Jun 15, 2023 · Read a comprehensive review of Warby Parker, an online eyewear retailer that offers free in-home try-on, affordable pricing, and quality frames and lenses. Learn about their pros and cons, lens options, customer service, and more.
Aug 16, 2024 · It's easy to spend $500 to $1,000 on a pair of prescription eyeglasses with custom single vision, bi-focal or progressive lenses, but Warby Parker is the perfect example of an online eyewear ...