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KTLO stands for “Keep the Lights On.” It’s key in project management. It focuses on support, maintenance, and keeping project systems running smoothly. Activities include fixing bugs, updating systems, and allocating resources. Gartner suggests companies should only spend 10% of their time on KTLO. Sadly, most spend about 95% on it.
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What is KTLO in project management?
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What is KTLO & how does it work?
What is KLO & KTLO?
- KTLO Frustrations
- Rebalancing It Budgets
- Maximizing KTLO Efficiency
- Finding The Right Balance of It Resources
A recent survey by Vanson Bourne, titled The State of Innovation, asked 900 CIOs, IT leaders, and financial decision-makers from around the globe about IT innovation and obstacles facing their organizations. The results showed that 89% of those surveyed thought that their organization ought to be spending more on innovation. Additionally, 77% belie...
A key to allowing IT teams to do more than simply the “daily churn” is finding a way to rebalance budget priorities. Obviously, system maintenance and support activities are essential, so IT leaders must find ways to reduce the cost of KTLO and redirect funds to innovation and new tools. Many CIOs face a reality where daily maintenance drains the I...
Similarly, in a recent roundtable discussion put together by ServiceNOW, nine CIO and IT leaders from different industries sat down to discuss IT strategy. A takeaway from that discussion was the importance of understanding where KTLO resources are being used. These leaders appreciate that understanding where specific costs are and what these inves...
Determining how much of an IT budget should be allocated to KTLO and how much should be used for innovation and other new tools will vary from organization to organization. For example, a company with a loyal customer base and a mature product line might have a higher portion of resources allocated to KTLO than a company looking to expand to new ma...
Dec 6, 2023 · What does keep the lights on (KTLO) mean? Keep the lights on refers to everything that comes between your product and your customers receiving its promised value. Let’s explore the typical categories: Bugs — Unexpected behavior that distracts or blocks users from benefiting from the product, forcing them to churn or disengage.
Apr 17, 2024 · What is KTLO in Project Management? KTLO in project management refers to the ongoing support and maintenance of the project’s infrastructure, systems, and processes. It involves monitoring, troubleshooting, and resolving any issues that may arise during the project lifecycle.
Apr 3, 2024 · KTLO improves efficiency and performance in software development by implementing proactive maintenance and support practices. By continuously monitoring and addressing issues before they become critical, teams can prevent downtime and optimize system performance.
Jun 23, 2023 · KTLO costs can be seen as the cost of doing business – the cost of keeping your systems running smoothly. Examples of KTLO tasks. The KTLO keeps the lights on every day by performing tasks such as: Routine/application maintenance; Customer ad hoc requests; Bug fixes; Standard updates; General systems operation; Data management; Administrative ...
Jul 28, 2024 · KTLO is a critical component of business continuity planning. By ensuring the availability and reliability of core systems and services, KTLO helps organizations minimize the impact of disruptions and maintain operational continuity.