Search results
Phone. 1-800-MEDICARE (1-800-633-4227) For specific billing questions and questions about your claims, medical records, or expenses, log into your secure Medicare account, or call us at 1-800-MEDICARE.
Need help beyond what’s on Medicare.gov? You can talk or live chat with a real person, 24 hours a day, 7 days a week (except some federal holidays.) 1-800-MEDICARE (1-800-633-4227) TTY users can call 1-877-486-2048.
- Overview
- Can I call Medicare for help with my coverage?
- How to find important information about Medicare
- How to contact Medicare if you have limited hearing or another disability
- How to prepare for a call to Medicare
- The bottom line
•Medicare has a helpline with staff available 24/7 to answer your questions : 1-800-MEDICARE (1-800-633-4227) or TTY (TeleType): 1-877-486-2048.
•The State Health Insurance Assistance Program (SHIP) offers help navigating Medicare in each state. They have a national helpline that can connect you to help in your state: 1-(800)-701-0501.
Whether you’re newly eligible for Medicare, or you’ve been navigating the Medicare system for decades, you may have a lot of questions. Figuring out your coverage options can be confusing.
That’s why Medicare has a hotline that you can call to talk to a real person who can answer your questions. The customer service hotline is open 24 hours a day, 7 days a week, for your convenience. Other plans, like Medicare Advantage, Medicare Part D, and Medigap have their own phone numbers that you can call if you have additional questions.
You can call Medicare anytime for help with your coverage. The number to call is 1-800-MEDICARE (1-800-633-4227). The TTY (TeleType) number is 1-877-486-2048.
This phone number is meant to be a general resource for questions you have about your Medicare coverage. You can check the status of your claims, inquire about your premium and deductible costs, and more.
Here are other important phone numbers for issues relating to Medicare benefits:
•Centers for Medicaid and Medicare Services (CMS) can provide information about upcoming Medicaid events, such as health fairs and seminars. The telephone number for their national office is 1-800-772-1213.
•The Department of Veteran Affairs (VA)can give you information about how your military benefits work with Medicare. Their nationwide phone number is 1-(800) 827-1000.
•Your State Health Insurance Assistance Program (SHIP) can give you personalized counseling as you choose the Medicare and health insurance options that are right for you. These programs give advice based specifically on the state in which you live. The SHIP national hotline is 1-(800)-701-0501.
If you’re looking to find important information about your Medicare coverage, the Medicare hotline might not always have the answers you’re looking for.
If you have Medicare Advantage, Medigap, or Medicare Part D prescription coverage, you may have to go directly to those private insurance providers for answers to your questions.
If your ability to talk on the phone is limited because of a health condition, you can still reach out to Medicare. TTY users can call 1-877-486-2048 to reach a hotline compatible with their devices.
You can also email Medicare at altformatrequest@cms.hhs.gov, or send a letter explaining your need to:
Centers for Medicare & Medicaid Services
Offices of Hearings and Inquiries (OHI)
7500 Security Boulevard, Mail Stop S1-13-25
Baltimore, MD 21244-1850
When you call the Medicare hotline, you will first be directed to an automated system. The automated system will give you some options and will collect information about your request.
If you would like to speak to a Medicare agent, a person is always available, though you may have to wait on hold. Make sure to call when you’re in a comfortable position, and at a time when you’re able to wait on the phone for a while if you need to.
Medicare has a hotline that you can call 24/7 for assistance with your health insurance questions. Private health care companies that supply Medicare Part D and Medicare Supplement plans also provide telephone assistance. Remember that plan availability varies by state, and you may have to do some additional legwork to find information on your specific private health insurance provider.
If you have a hearing condition or a disability that makes talking on the phone difficult, you can send a request for information via email or through the mail. You can also use a TTY line to get the help you need.
CRC Customer Service Representatives are available to assist you Monday through Friday, from 8:00 a.m. to 8:00 p.m., Eastern Time, except holidays, at toll-free lines: 1-855-798-2627 (TTY/TDD: 1-855-797-2627 for the hearing and speech impaired).
Jan 12, 2024 · To contact Medicare by phone, call 1-800-MEDICARE (1-800-633-4227). This is the official Medicare phone number that beneficiaries may call for help with their coverage, claims, payments and more. The Medicare hours are 24 hours a day, 7 days per week.
What is the Medicare phone number? Medicare beneficiaries can call an easy-to-remember toll-free number – 1-800-MEDICARE – for information such as specific billing questions and questions about claims. (That’s 1-800-633-4227.)
1-800-MEDICARE or 1-800-633-4227. TTY: 1-877-486-2048. Common Reasons to Call Medicare. You can speak with customer service representatives at Medicare to ask general questions about the health plan or specific questions about your Original Medicare coverage and claims. Callers often have questions about: Premiums.
