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Watch Netflix movies & TV shows online or stream right to your smart TV, game console, PC, Mac, mobile, tablet and more.
- Overview
- How to change your Netflix password via your browser
- How to change your Netflix password on your mobile
- How to choose a strong password
- How to reset your Netflix password
- Protecting your Netflix account
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How-to
By Bryan M Wolfe, Olivia Tambini
published 10 August 2020
Here's everything you need to change your Netflix password
(Image credit: Jes2u.photo / Shutterstock.com)
Whether you've forgotten your Netflix password or want to change it to something more secure (as well as boot your ex off your account), we've got you covered.
First, head to Netflix in your browser and sign in by clicking the red button at the top right corner of your screen.
Select your profile, and you'll be taken to the Netflix landing page. From there, hover your cursor over your profile picture in the right-hand corner of your browser and select Account from the drop-down menu.
Underneath the Membership & Billing section, you'll see your password in asterisks – click on Change Password to the right of this.
Then, you'll be able to input your current password, followed by your desired new password. Finally, confirm your new password by typing it in again.
You can also change your Netflix password using the mobile app. To do this, log in as usual and select your profile. Then, click on More at the bottom right corner of the app.
Click on Account, and your account settings will open up in your device's browser. From there, follow the same steps as above to change your password.
When choosing a new password, use a mixture of numbers, uppercase, and lowercase letters to make it difficult to guess. Punctuation marks like '!' or '%' are worth including, too.
It's always best to use a password that you don't use for other applications – after all, if one account becomes compromised, a hacker could gain access to any additional charges that use the exact login details.
If you've forgotten your login credentials, it's possible to reset your Netflix password.
Head to the Netflix login page in your browser or the mobile app. Then, underneath the Sign In button, click on the test that reads, 'Need help?'.
From there, you can reset your password using your account's email address or mobile phone number. If you've forgotten your email address, select Text Message (SMS), and you'll get a verification code to reset your password.
Don't remember your email address or the phone number you signed up with? Click 'I don't know my email or phone at the bottom of the page, and you'll be able to fill in further account details to recover your credentials.
Aside from periodically changing your password, Netflix offers a few more tips on keeping your account safe, including adding a phone number to recover a forgotten password.
You should also sign out of unused devices, particularly if you plan to sell them or give them away.
Netflix says that "if you haven't done this, and the device is no longer in your possession, you can sign out of all devices from your Account page," noting that it can take up to one hour for this to be completed.
Netflix advises that you be aware of phishing attempts from scammers, particularly over email. So keep an eye out for any suspicious emails purporting to be from Netflix.
The company says it will "never ask for any personal information to be sent to us over email," including payment information, identification numbers (i.e., your social security number), or your account password.
Any emails asking for these details should be considered suspicious and ignored.
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- Updating Your Account Yourself: Launch an Internet browser. Double-click a browser’s icon on the desktop to open it. If you prefer, you can just open a new browser tab instead.
- Updating Your Account by Contacting Netflix Administrators: Launch an Internet browser. Double-click a browser’s icon on the desktop to open it. If you prefer, you can just open a new browser tab instead.
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Mar 30, 2023 · Here’s how to change your Netflix password so you can keep your streaming account private and secure. Our guide covers making the change on desktop and mobile.
Account owners can buy an extra member slot and invite people outside their household to use Netflix. See Plans and Pricing for extra member prices. An extra member will have their own profile, account, and password, but their membership will be paid for by the person who invited them to join.
