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  1. Once your sample reaches the lab, it is typically processed within a few weeks, with results then delivered to your secure online account.

  2. Forgot Your Password? Signing In With Apple. Signing In With Google. 2-Step Verification For Your 23andMe Account.

  3. Account Access. Forgot Your Password? Signing In With Apple. Signing In With Google. 2-Step Verification For Your 23andMe Account.

  4. Get help managing your 23andMe account and profile through our International Customer Care Help Center.

  5. By using 2-step verification to access your 23andMe account, you’ll sign in to your account in two steps: Enter your account email address and password. Enter the 6 digit verification code received via email or from a connected authenticator app.

  6. When your 23andMe account is linked to your Google account, you will log in by clicking the white “Sign in with Google” button below the regular login entry. You will then select or enter your Google email and password.

  7. To sign in to your account, visit 23andme.com, click on “sign in”, and enter your account email address and password. You can also sign in here. Download your 23andMe data. You can now download the following 23andMe data within your account in commonly used, machine readable formats (.txt and .csv). Simply choose the data you would like to ...

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