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  1. PowerPhone speaks your language, so you can ask the big questions and we can solve them together. LET’S CONNECT. Total Response call handling software helps your 911 agency enhance victim and responder safety, better preserve evidence and mitigate risk.

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      Here, we cover FAQs and basic information, about Total...

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      Founded by the frontline, powered by passion and expertise,...

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      Structured Flexibility the Key to Successful 911 Call...

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      If 911 Calls Us, then we must always be ready for that call....

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  2. Total Response is a decision support system that is simple, adaptable, and efficient. After 40 years and 500,000+ professionals trained, we’ve learned a thing or two: every call deserves your all. The Total Response Difference means that every protocol is focused on protecting callers and responders while preserving life, scene conditions and ...

  3. Dispatch Faster. Empowering Telecommunicators. Customizing Protocols. Better Situational Awareness. Flexible Scripts. Unlimited Online Training. Leaders in 911. PowerPhone has spent four decades creating powerfully efficient solutions to help 911 call takers swiftly coordinate responses to help those in need.

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  5. Training plays a multifaceted role in empowering 911 telecommunicators and improving the overall effectiveness of emergency communication centers. Training programs serve as a cornerstone of success in the world of emergency response.

  6. 911 Liability. This course provides techniques that enable the dispatcher and the agency to limit their liability by reducing risk and providing a higher level of service to protect callers and responders. Access. 911 Supervision.

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