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Call us anytime at 1-800-MYAMFAM (1-800-692-6326). We’re here for you 24/7 via our automated pay-by-phone system and claims. Billing and MyAccount assistance from a live representative available Monday – Friday, 7 AM - 10 PM CST; Saturday, 8 AM - 8 PM CST; Sunday, 12 PM - 8 PM CST.
Call our 24-hour claims line at 1-800-MYAMFAM or file a claim online at amfam.com. If your claim is a result of wind or hail damage, you can even text STORM to AMFAM to file your claim. Before you start the process to file a claim, it's helpful to have the following information available.
You can also schedule one-time payments in the MyAmFam app. Get roadside assistance. Stuck on the side of the road after a vehicle break-down or accident? Connect to Emergency Roadside Assistance right from the app, or by calling 1-800-MYAMFAM (1-800-692-6326).
Reporting an auto, home or umbrella insurance claim is the fastest way to get back on track. Contact us for 24/7 claims support. Existing Claims . Email: claimdocuments@afics.com (Please include the claim number in the subject line) Phone: 1-800-872-5246 Fax: 1-866-935-2858. 24 hours a day, 7 days a week . Please include your claim number on ...
If you already have Towing coverage on your policy and need roadside assistance, please call 1-888-742-4572. To reach CONNECT, powered by American Family Insurance by mail, please refer to the following addresses based on your specific needs. Refer to the address shown on your billing statement.
Have questions around your insurance policy or claims? We’re here to help. Find a CONNECT phone number and other contact info you need.
Let us keep you moving with My Account — your secure, 24/7 access to American Family Insurance policy details and bill pay options. Need to file a claim, contact your agent, or get instant proof of insurance?
File a Claim. Please enter the following information as it appears on your policy documents. Last Name. Date of Birth (mm/dd/yyyy)
Report a claim by filing a claim online as a guest or calling the CONNECT claims number: 1-800-872-5246. When you call, have your policy number, vehicle information, accident details, police report (if applicable) and name/insurance information for the other party involved on hand.
Report your American Family Insurance claim by calling our 24-hour line at 1-800-MYAMFAM or follow the link to complete our online form.
