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1. Tell us what's wrong. Answer questions about your device and determine if you're eligible for a repair or replacement. Start a claim. 2. Choose an option. Based on what's wrong with your device, we'll provide a few options for your repair or replacement. 3. Track your claim.
Filing a claim with Asurion online is quick and easy. Just choose your carrier and phone model and get your phone replaced or repaired as soon as next day.
File a claim by calling Asurion at (888) 881-2622. File a claim through the My Verizon app: Select the Menu icon in the top left corner. Select Devices. Scroll to the device that is lost, stolen or damaged and select Manage device. Select Lost, stolen, or damaged device? Start a claim.
Get a next-day replacement for your lost, stolen, or damaged Verizon phones. Asurion provides extended Verizon phone insurance for Verizon customers where others don’t.
Need to file or track a claim for your phone or device? Visit Asurion's online portal and get fast and easy service from the leading provider of mobile protection.
Start, manage or track your Verizon claim with Asurion.
Filing a claim for a replacement device with Asurion is quick and easy, getting you reconnected fast. File your claim online. You’ll need to provide your carrier, your device make and model, a description of what happened, a billing and shipping address, and a method of payment for the deductible.
Get cell phone and device insurance protection with Asurion. Learn more about protecting your phone and filing a claim.
Jan 1, 2024 · File your device claim online. To use our simple online claims experience to have your phone repaired or replaced, click here. You'll need to provide: Your carrier. Your device make and model. A description of what happened and when it happened. A billing address and method of payment, if a deductible is required.
Your questions on phone deductible, Asurion insurance and phone insurance claims are answered here. Find all device insurance and protection details with Verizon.