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- What inspired you to pursue a career as cabin crew? Aspiring to join the cabin crew ranks is about more than just the desire to travel; it’s about embodying the qualities of a dedicated and service-minded professional.
- How do you handle long hours and irregular schedules in this job? The aviation industry is known for its demanding schedules and the need for adaptability.
- Describe your experience with customer service. As a cabin crew member, you’re expected to provide an exceptional experience for passengers throughout their flights.
- Are you familiar with the safety procedures and regulations for cabin crew members? Safety is the top priority in the aviation industry, and as a cabin crew member, you play a vital role in ensuring the well-being of passengers on board.
Oct 30, 2023 · First, I would put on my oxygen mask and then I would help others secure their masks. I would communicate with the other crew members to develop a strategy and use my authority to direct passengers about the safety procedures they need to follow." 8. Tell me about your favourite flight.
- Tell me about yourself. This is a very common question in job interviews. It’s also one of the biggest stumbling blocks for many applicants as they simply don’t know what to say.
- How would you cope with being away from your family and friends for prolonged periods of time? Adaptability. That's what the hiring manager is looking for with this question.
- Describe your customer service skills. Customer service is arguably the most important skills for cabin crew members. As the role is fundamentally about improving the passenger experience and maintaining their safety, customer service is a vital aspect of the role.
- What skills are important for flight attendants? The key to this question is, of course, to provide the correct answers. Answering the question with budget management, stakeholder engagement and project management would do you no favours at all.
Aug 21, 2024 · Things to do before your cabin crew interview. 1. Research the airline. Take the time to familiarise yourself with the airline you’re interviewing with. Understand their values, service standards, fleet, routes, and any recent news or developments. Tailor your responses during the interview to align with the airline’s brand and culture.
- Common Flight Attendant / Cabin Crew Interview Questions
- Watch: Top 18 Flight Attendant Interview Questions
- Prepare For Group Assessments
- Questions to Ask in A Flight Attendant Interview
- Flight Attendant Interview Attire: What to Wear
- Conclusion: Putting It All Together
1. What can you tell me about yourself?
This is one of the first questions most interviewers ask. Keep your answer professional and talk about what you’ve done in your recent work. If you just graduated, talk about what you studied and why, and what you’re looking for now that you graduated. Sample answer: This article has more details and examples of how to answer “tell me about yourself.”
2. Why do you want to be a flight attendant?
You should have researched the job and company as a part of your interview preparation. Then, make sure you’re ready to name specific reasons this job is exciting to you and fits with your career goals. If you don’t seem like you know what the job involves and/or can’t explain why this position is attractive to you, then you’re very unlikely to get hired for a job as competitive as a flight attendant. Sample answer:
3. Why would you be a good flight attendant?
When they ask why you would succeed in this position, it’s a chance to show confidenceand brag about yourself a bit. This isn’t a spot where you want to be timid. So think about your professional strengths and what you saw on the job description that seems like you’d be good at, and mention that. This can be your customer service ability, interpersonal skills, ability to work as part of a team, etc. (We’ll talk more about all of these topics and questions later in this article because they’re...
4. Tell me about a situation where you had to deal with a difficult customer. How did you handle it?
Next, you can expect a behavioral question or two about how you deliver good customer service, how you deal with difficult customers, etc. This question above is very common, so be ready with a specific example, the approach you took, and why. Finally, describe the result and what you learned from the experience, too! Sample answer:
Airlines also conduct group assessments in which they make you solve problems/scenarios as a part of a group. Here’s the most important thing to know about this situation (and again, this is directly from my colleague who worked as a flight attendant): They don’t evaluate the outcome or solution you came up with as a whole; they mostly evaluate how...
In your flight attendant interviews, you can ask questions about the biggest challenges new people face, how you’d interact with coworkers, the day-to-day duties and expectations, and how your performance will be measured. Keep your questions focused on the job and work, and save questions about benefits, pay, vacation time, and other perks for a s...
You should wear business attire for your cabin crew interview. For men, this means a suit and tie. Women should wear a blazer, dress shirt, and skirt. For more information on what to wear to your cabin crew interview, we recommend this article. It goes into much more detail about accessories, hairstyle, and much more (for example, they recommend th...
If you follow the tips above, you’ll be ready for a variety of questions, from how you would approach a certain situation, to why you want this job. Remember to ask questions of your own, too (mentioned earlier), because this is a big part of how the interviewer evaluates candidates. Cabin crew positions are competitive, so you could lose out on th...
Jun 28, 2024 · 40 cabin crew interview questions (with sample answers) If you're interviewing for a cabin crew role, a hiring manager is likely to ask you a series of questions during an interview to assess your abilities and suitability for the role. There are several types of questions you can expect during a cabin crew interview, including general ...
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Aug 20, 2024 · Here is the list of the 32 most frequently asked questions during a cabin crew job interview. Read them carefully, and you’ll surely do great in your interview! 1. Tell me about yourself. Sample answer: “I’m a motivated person who loves helping others. My work in hospitality has taught me how important good service is.