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If you purchased online, by phone at 1-800-697-3259, or your retail store is permanently closed you may file a warranty claim directly online. If you purchased in-store, please reach out to your retailer for assistance.
Sealy foundations are designed to work with a bed frame capable of supporting the load of the foundation and an approved mattress. This Limited Warranty and other performance warranties are based on tests conducted on “sets” that consist of our mattresses and our foundations.
Below, you can find our warranty details depending on when you purchased your mattress. Having an issue with a sleep set you bought from a Sealy retailer? Make sure to contact them first so that they can help you with your issue. If you need additional assistance, we’re happy to help!
To protect you against defects, we include a limited warranty with most of our products. If you find yourself experiencing difficulties and believe it may be due to a manufacturing defect, you can follow the tips below to file a warranty claim to be reviewed by our warranty department.
What is the warranty for my mattress? Will I be able to schedule delivery of my mattress? How long is the warranty for my mattress? Something is wrong with my mattress, what can I do? See all 8 articles.
How long is the warranty for my mattress? Sealy® mattresses follow a 5/10 and a 10/10 warranty timeframe. If your Warranty Code on your law tag is 10/10, your mattress has a 10 year limited warranty with any warrantable repairs or replacement during the 10 year period being provided without a deductible but you are responsible for any ...
How do product warranties work? Products that are covered by our limited warranty are protected for limi... I purchased from Costco. Who handles my warranty? If you purchased your Sealy product from Costco, please reach out to Cos... Do I have to return my mattress? Yes, per our warranty terms you are required to surrender the original p...
Do I have to register my Sealy product for the warranty to be valid? While it is not a requirement to register your Sealy products for the wa... Where do I register my Sealy products? You can register your Sealy products here. To register your mattress or ...
Before you get started- If you purchased at a retail store location, please work with your retailer to file a warranty claim. If you purchased online at Sealy.com, by phone, or your retailer has closed, you can review the steps below.
Register now to protect your purchase. After you are registered, we will keep a record of your purchase (so you don’t have to) in case you need to contact us with questions or warranty issues. Select the type of product you would like to register.