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  1. Shelter Claims. If you've found your way here to our online claims center, chances are you've experienced a loss. Your car has been involved in an accident or your home, business, or other property has been damaged in some way. We're sorry to hear about your misfortune.

  2. Whether you’re a Shelter customer or not, we are proud of our award-winning customer service. Reporting your claim is easy. Simply call 1-800-SHELTER (1-800-743-5837) or file online . Shelter customers who have a My Shelter account can file there as well.

  3. Looking for a Claims Office? Please contact the nearest Shelter Insurance ® claims office if you have questions about a claim after it has been reported. Select your state below to find a claims office in your area:

  4. If you need to make a claim, call 1-800-SHELTER (1-800-743-5837) or log on to your My Shelter account to report it. You can also report it through the My Shelter app . Our claims adjusters understand this is a stressful situation and will do their best to make the process as easy as possible.

  5. To make a claim, call us at 1-800-SHELTER (1-800-743-5837) or log on to your My Shelter account to report it. Our claims team understand this is a difficult situation for you and will do their best to make the process as quick and easy as possible.

  6. Report a claim 24 hours a day or for policy service the best time to call is Mon.-Sat. from 7 a.m. to 10 p.m. CT. Need Roadside Assistance? Call 1-855-817-6510.

  7. Frequent Storm Claim Questions. Here are some answers to common questions we receive after storms. Learn More.

  8. Apr 1, 2024 · However, with Shelter Insurances user-friendly claim filing process, you can navigate through it smoothly. In this article, we’ll guide you through the steps to file a claim with Shelter Insurance, ensuring that you receive the support and assistance you need during challenging times.

  9. Summertime Safety. Don’t let summertime fun time give you a case of the summertime blues because of an accident. Slow down and read up on safety first. Do Summer Safely.

  10. Nov 20, 2023 · How to file a claim: You can file a Shelter home insurance claim through its mobile app, by logging in to your online account, or by calling 800-743-5837. How to cancel your policy: You can cancel your Shelter Insurance policy by contacting your local agent (their contact info should be on your policy declarations page ) or by calling 800-743 ...

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