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  1. Contact us via chat if you need help with your sign-up. The chat is available Monday to Friday from 9am to 7pm. N.B.: If you cannot see the button to access the chat, it means that it is currently closed.

  2. Explore Uber help resources or contact us to resolve issues with our products and services including Uber Rides, Uber Eats, Uber for Business or driver issues.

  3. Our phone support team is available 24/7 to assist you with some of the issues you may be experiencing on the Uber platform. Explore Uber help resources or contact us to resolve issues with our products and services including Uber Rides, Uber Eats, Uber for Business or driver issues.

  4. Help Center. Sign in to ride. Help when you need it. Contact us directly from your Uber app. We’re always online to answer your questions. Tap Help in the app menu. Find the topic matching your concern. Let us know how we can help. Common issues. I was charged a cancellation fee. Sometimes you need to cancel a ride.

  5. Mar 21, 2018 · You can chat with customer service by reporting a trip issue in the app or at help.uber.com, and Twitter is better for directly messaging a question. The Help and Activity section in the Uber app: Tap Account in the bottom menu then tap Help or Activity.

  6. Contact Customer Support. Tell us how we can help. Contact Support Form. Looks like you don’t have access to create a case. Ask your community manager for access.

  7. © 2021 Uber Technologies, Inc. Loading

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