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- If you're still having problems, you can try deleting and re-installing the account. Or if you have another Apple device that you don't use for email, you could try setting up email on that device. This will synchronise the devices and may fix the problem. You can then delete the account as necessary.
www.bt.com › help › email
Jun 2, 2024 · My email was working fine until Friday on my iPhone. Then it started erroring and new emails would not load. I deleted the accounts off my phone and tried to reload them. This is failing with the following errors: The IMAP server “mail.btinternet.com” doesn’t support password authentication.
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We're aware of some problems with Apple devices (iPhones, iPads or iPods) where you're unable to send emails after changing your password. For any Apple device, it's important to not only update your password in the main device settings, but also in the SMTP settings.
Jul 11, 2023 · Mail app - iPhone and iPad. Go to solution. Latest versions of everything. The mail app won’t open on my iPhone or iPad. On both devices it crashes before opening properly. I’ve tried restarting the devices.
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Jul 14, 2023 · Suddenly today 14/7/23 my BT Email iPhone App will not open. I click on the icon and the screen just goes black and then back to the wallpaper page. I can sign on via the website so it’s clearly the App itself. I have restarted my phone, deleted and re-downloaded the App.
Aug 14, 2024 · If so, you may need to seek assistance from BT/EE Technical support. Have you tried accessing your BT Mail account using a browser from your iPad? https://email.bt.com. When using the native Mail App, unless you now only have basic BT Mail, you should be able to access your BT Mail using either IMAP or POP3. When adding a mail account to your ...
Fix any problems with your BT email account. Find a fix for login issues, problems sending or receiving emails and moving your account.
Feb 26, 2024 · Try These Tips to Solve Your Issues. Several users have reported problems using Apple Mail after upgrading to iOS 17, and the issues are varied. Sometimes, these have been solved by updating your iOS software to the latest version. But in other cases, you need to look at alternative options.
