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Anyone may register a complaint against a practitioner licensed by the Board. Complaints must be submitted in writing. The identity of complainants is protected and kept confidential by law, with the exception of complaints filed by insurance and pharmaceutical companies.
- Place a Complaint
To place a complaint: Submit your complaint electronically...
- Open Records
Texas law gives you the right to access government records....
- Public
Complaints must be submitted in writing. The identity of...
- Place a Complaint
To place a complaint: Submit your complaint electronically via the Online Complaint Form, or print a PDF version COMPLAINT FORM (SPANISH COMPLAINT FORM ) and mail it in, or call the Complaint Hotline 1-800-201-9353 and follow the automated prompts to request a complaint form.
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Complaints must be submitted in writing. The identity of complainants is protected and kept confidential by law, with the exception of complaints filed by insurance and pharmaceutical companies. The Board cannot accept complaints submitted anonymously. Complaints may be emailed, mailed or faxed.
- How to File A Complaint Against A Health Facility
- Information to Provide When Making A Complaint
- How to Submit A Complaint Against A Regulated Acute Health Care Facility
- Submitting A Complaint Against Healthcare Facilities
- How We Process Complaints Against Regulated Acute Health Care Facilities
- File A Complaint Against A Health Care Regulation Representative
If you have knowledge that an acute health care facility regulated by the Texas Health and Human Services Commission has provided substandard care to its patients or clients, you may file a complaint with HHSC.
Before filing a complaint with HHSC, please be prepared to provide the following information: 1. Your name, mailing address, email, and daytime telephone number, (unless you choose to remain anonymous) 2. Your relationship to the person on whose behalf you are making the complaint 3. Name and address of the facility involved in your complaint 4. Ho...
You may submit a complaint in one of the following ways: 1. Phone (by calling the complaint hotline - see below for more information) 2. Mail 3. Fax Please note, if your complaint is regarding an abortion facility, the complaint must be in writing and you may not remain anonymous in accordance with Texas Administrative Code Title 25, Section 139.31...
This includes: abortion facilities, ambulatory surgical centers, birthing centers, community mental health centers, comprehensive out-patient rehabilitation facilities, crisis stabilization units, end stage renal disease facilities, freestanding emergency medical care facilities, hospitals, out-patient physical therapy, portable x-ray services, rur...
The Health Facility Compliance Unit receives complaints against regulated acute health care facilities. The steps for handling complaints are: 1. Evaluate allegations to determine if a potential regulatory violation exists 2. Evaluate allegations to determine if a referral to another regulatory body is appropriate 3. Authorize an investigation, if ...
You may submit a complaint against a Health Care Regulation staff by emailing INFOHFLC@hhs.texas.gov(link sends email).
Jun 21, 2023 · We can help with issues involving insurance companies and health plans and people we regulate. We don’t regulate most health plans. You may need to complain to a different agency. To find out if we’re the right agency to complain to, look at your health plan ID card.
Jun 5, 2024 · Log into your Consumer Complaint Portal account. Need legal help? Find out how to get legal help by going to our Getting legal help webpage. Questions? Call us at 800-252-3439. Last updated: 6/5/2024.
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Sep 21, 2023 · The TMB has an online portal where complainants can make their submissions electronically. Complaints may also be presented by mailing a written document to the TMB's official address. Or,...
