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  1. To place a complaint: Submit your complaint electronically via the Online Complaint Form, or print a PDF version COMPLAINT FORM (SPANISH COMPLAINT FORM ) and mail it in, or call the Complaint Hotline 1-800-201-9353 and follow the automated prompts to request a complaint form.

    • Open Records

      Texas Medical Board . You may send your request by: ... P.O....

    • Contact Us

      Customer Service Phone: (800) 248-4062 (Texas only) Customer...

    • Enforcement

      The Texas Medical Board receives and reviews about 9,000...

    • Complaints

      Anyone may register a complaint against a practitioner...

  2. Anyone may register a complaint against a practitioner licensed by the Board. Complaints must be submitted in writing. The identity of complainants is protected and kept confidential by law, with the exception of complaints filed by insurance and pharmaceutical companies.

  3. Customer Service Phone: (800) 248-4062 (Texas only) Customer Service E-mail: verifcic@tmb.state.tx.us. Telephone Inquiries: Due to the high volume of calls, our Call Center offers a call back feature that allows you to be connected to a customer service representative when an agent becomes available.

  4. Call (512) 305-7030 to reach a member of the TMB Call Center between the hours of 8 a.m. and 5 p.m. Central Time, or send an email to verifcic@tmb.state.tx.us. FAQs for Consumers. Can you recommend a doctor? The TMB doesn’t make referrals or recommendations.

  5. Customer Service. Hours: Mon - Fri 8am to 5pm. Phone: (In Texas): (800) 248-4062. (Outside Texas): (512) 305-7030. E-mail Us. Latest Updates. NEW Physician Fingerprinting Renewal Requirement. ALERT – Scams Targeting DEA Registrants & Other Health Professionals. Mission Statement.

  6. • Request Form to File a Complaint Against a Licensee: 800-201-9353. Mailing Address: P.O. Box 2029 Austin, TX 78768. Website: www.tmb.state.tx.us. Complaint Handling Process. Our agency is committed to listen to your requests, understand your concerns, to serve you well and be receptive to suggestions.

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  8. The Texas Medical Board receives and reviews about 9,000 complaints a year from patients, patient family members, health care professionals and other sources. After a complaint is received, staff analysts first determine whether the complaint is “jurisdictional.”

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