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1. • • Check that the email hasn't gone into your Spam folder by mistake Ask the sender to re-send the email. If that doesn't seem to be the problem, check the following: Was the email addressed properly? The sender might not have your correct email address.
     Reference:

     BT Mail problems - I don't seem to be receiving some or all ...

2. community.bt.com · t5 · EmailSolved: Not receiving mail - reported as spam - BT Community

   community.bt.com · t5 · Email

   

   Aug 9, 2024 · One of my btinternet email addresses has stopped receiving mail (Outlook365 on PC). It has been working for years. I can send mail from this address using Outlook and webmail is absolutely fine - there are many messages.

3. People also ask

   Can I tell BT to stop spamming my emails?

   • Solved! Go to Solution. No you can't tell BT to stop doing it. What you can do is add the email addresses to your safe senders list and if they end up in your spam folder mark them as not spam. Eventually the spam filters should learn they are not spam.

   Solved: Emails suddenly going to SPAM - BT Community

   community.bt.com/t5/Email/Emails-suddenly-going-to-SPAM/td-p/2322487

   See all results for this question

   Can I still get spam from BT mail?

   • This alone won't stop it happening, you can still get spam because spammers will also just guess potentially valid email addresses by taking common usernames and adding valid domains to them. Chances are there will be a "bob@" on just about any email system. Learn how to deal with spam in BT Mail > Was this answer helpful? Inbox full of junk?

   How to deal with spam in BT Email

   www.bt.com/help/email/email-security/how-to-deal-with-spam-in-bt-email

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   Does BT spam filter work if you use webmail?

   • The BT spam filter is all very well if you use webmail. I prefer to receive all my emails to my PC email client (Outlook) and very rarely indeed view them on webmail. However, over the past week or so I have not had emails from a particular contact if they had attachments - emails from that same contact without attachments came through OK.

   Solved: Spam filter - BT Community

   community.bt.com/t5/Email/Spam-filter/td-p/2221392

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   Why can't I check btmail spam?

   • Presumably you are using Outlook set as an IMAP account and if you are you should set Outlook to show the BTMail spam folder and you will be able to check it in Outlook rather than logging onto webmail. BT's spam filter has become unmanageable, randomly assigning valid emails to spam from senders who had previously been deemed acceptable.

   Solved: Spam filter - BT Community

   community.bt.com/t5/Email/Spam-filter/td-p/2221392

   See all results for this question

4. answers.microsoft.com · en-us · outlook_comsyncing issues with bt mail and outlook - Microsoft Community

   answers.microsoft.com · en-us · outlook_com

   

   May 11, 2024 · I have started using outlook as my email client as fed up with bt signing in issues. The trouble is my emails are not getting through to my outlook mail even though all my folders transitioned over no problem?

5. Videos

   • 

     Digital Trends

     How to stop spam emails in Outlook, Gmail, and more

     Feb 7, 2024

   • 

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     How to Block Spam Emails on Microsoft Outlook

     Feb 6, 2021

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     How to Stop Spam Emails Outlook | Getting So Much Spam in My Outlook Email?

     Aug 8, 2022

     133 Views

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6. www.bt.com · help · emailBT email | Fix a problem | BT Help

   www.bt.com · help · email

   

   Scam calls. Fix any problems with your BT email account. Find a fix for login issues, problems sending or receiving emails and moving your account.

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8. www.bt.com · help · emailUsing BT Mail's anti-spam features | BT Help

   www.bt.com · help · email

   

   To stop you from getting unwanted emails, and to help protect you against malicious emails, BT Mail has various tools. These include: Spam protection - sends spam emails directly to the Spam folder and can block them in future

9. www.bt.com · how-to-deal-with-spam-in-bt-emailHow to deal with spam in BT Email

   www.bt.com · how-to-deal-with-spam-in-bt-email

   

   Top tips to deal with spam. Never 'unsubscribe' to spam - This tells the spammer your email address is genuine and you'll probably get more spam. Never reply to spam - Again, you'll be letting the spammer know your email address is genuine and will probably receive even more spam. Turn off images - If an email has images, spammers can tell when ...

10. www.bt.com · help · emailCommon BT Mail error messages and what to do about them

    www.bt.com · help · email

    

    You'll generally see this when BT Mail is trying to load data from the servers and may not be getting a response. It doesn't necessarily indicate there's a problem, but sometimes it's to do with local network connectivity. Try the following: check your broadband's connection and speed > restart your computer or device and power cycle your BT Hub >

11. www.bt.com · help · emailBT Email: I can't send or receive email | BT Help

    www.bt.com · help · email

    

    If everything works fine in webmail, you may need to check your program settings. Help with setting up your email >. Other tips: Check that email addresses are typed correctly. Check spam folders - genuine emails sometimes end up in there by mistake.