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  1. Find and install the latest drivers, software, firmware, and diagnostics for your HP products from the official HP Support website. Select your product type, such as printer, laptop, desktop, or other, and enter your country/region.

    • Locate and toggle the webcam privacy switch or press the webcam shutter key. Select HP notebook models come with a webcam privacy switch or a webcam shutter key that turns the webcam off and on.
    • Find and use the webcam software that came with your computer. If your computer came with a built-in webcam, you can use the Camera app to record and share webcam video.
    • Resolve specific issues with your webcam. If you are experiencing one of the following issues, use the procedure to attempt to resolve that issue. Video is not displayed in your webcam software (such as Zoom, Skype, Messenger, and so on)
    • Reinstall the original webcam software that came with your computer. If your computer came with a built-in webcam, Microsoft and HP both provide software that you can use with your webcam.
  2. Sep 14, 2020 · A user reports intermittent problems with the in-built camera on HP Envy Laptop 17-ae0xx and seeks help to troubleshoot and resolve the issue. The user shares updates on the driver versions, error codes, and possible solutions.

  3. 21 hours ago · Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more. 09-26-2024 11:24 PM.

  4. Find and download the latest drivers, firmware, and software for your HP USB Web Camera. Choose your operating system and version to get support for this product.

  5. May 9, 2020 · Users report that their integrated camera is not working or detected on HP Pavilion dv7 Notebook PC with Windows 10. HP Support Agent suggests checking camera privacy settings and reinstalling camera driver.

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  7. This video shows how to reinstall the HP webcam driver in Windows on your HP computer. If you recently updated Windows or performed a software update and are facing problems with your webcam...

    • 1 min
    • 323.6K
    • HP Support
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