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  1. The Department of Unemployment Assistance serves Massachusetts residents who are unemployed and looking for work, and employers that are legally required to contribute to the state’s unemployment insurance (UI) program.

  2. You may qualify for Unemployment Insurance (UI), which is temporary income to support you while you look for a new one. You should apply for unemployment benefits during your first week of total or partial unemployment. Most claims are processed within 21-28 days after filing.

    • 2 Avenue de Lafayette, Boston, MA 02111
  3. To stay eligible, you must make a request for benefits each week you are unemployed. You must request benefits every week you want a payment, even if your application or appeal is pending. You may request benefits for the prior week at any time beginning Sunday through Saturday of the current week.

    • 2 Avenue de Lafayette, Boston, MA 02111
  4. If you’re out of work and able and available to work, you may be eligible for unemployment insurance (UI). If you qualify, you will receive weekly payments while you search for a new job.

  5. How to apply for Unemployment Insurance in Massachusetts. If you lose your job, you may be able to get Unemployment Insurance (UI) benefits. Learn more about whether you qualify for UI and what benefits you can get.

  6. UNEMPLOYMENT SERVICES You're Never Alone The Unemployment Insurance (UI) program provides temporary income assistance to Massachusetts workers who are unemployed through no fault of their own and who are able to work, available for work, and looking for a job.

  7. An individual initiates a claim for UI benefits by filing a claim through an internet program called “UI Online.”. Persons unable to use the internet may apply by telephone. (See Question 1 .) With the exception of the Boston Re-Employment Center, claimants can no longer apply in person.

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