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An email came from: customer.relations@lufthansa.com - that seems legit. Also in the subject of the email was the number of my Feedback case = the EU261 claim for canceled flight and long layover. Asking for ID Proof (passport or Driving Licence) and IBAN bank number.
Aug 10, 2023 · August 10, 2023. Reading Time: 2 mins read. 1. Lufthansa appears to have fallen victim to scammers that set up fake social media accounts trying to lure unsuspecting customers and the company is now warning people to pay close attention. Fake social media accounts on all platforms have become problematic because some people aren’t careful ...
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How can I tell if a Lufthansa email is a scam? After months of no follow up on compensation for delayed baggage on a flight, I get an email from the customer relations email address saying that they will give me a payment of X euros "without prejudice". They asked for my bank details, IBAN, and address. How can I be absolutely certain this is real?
May 21, 2024 · Instead of email, use the appropriate Lufthansa complaints form online. The 2 most common ones relate to flight interruptions and baggage irregularities. Lufthansa Complaints Phone Number. In instances where only a phone call will do, you can contact Lufthansa’s 24-hour customer service line at +44 371 641 0401 in the UK and 1-800-645-3880 in ...
May 10, 2023 · Lufthansa Technik has signed a seven-year contract with SmartLynx Airlines, the leading ACMI (Aircraft, Crew, Maintenance and Insurance), cargo and charter services provider, to provide Total Component Support (TCS) for their entire fleet. The recently signed contract covers more than 60 aircraft, including 53 Airbus A320s, ten A330s and four ...
Is this refund process normal or is it a scam? I had a cancelled flight in January, and they told me over the phone at the time that I will be refunded within a week after the flight date. Obviously, it has been months with no refund. I have called, sent numerous emails etc usually with no response at all or a useless one.
Feb 14, 2015 · Lufthansa’s general customer service number in Germany is +49-69-86-799-799. What is the phone number for Lufthansa special services? If you require special assistance, call (800) 645-3880 or (712) 645-3880. How do I get a response from Lufthansa?
