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Do you have hearing difficulties? Call our text telephone service on 0800 096 2929 (2) – open Monday to Friday 8am-6pm. Make a payment Make a payment. Call: 0333 200 5108 (2) 24-hour automated line Give a meter reading Give a meter reading. Call: 0333 200 5108 (2) 24-hour automated line
- EDF Online Customer Service
- EDF Customer Service Email
- EDF Contact Form
- EDF Customer Service on Social Media
- Contact EDF Via Postal Address
You can access customer support on EDF's website, through your edf.fr login or online account (Espace client). The following services are possible online: 1. View and/or pay your bills online 2. Register a meter reading 3. Modify your personal information (phone number, address, etc) 4. Change the nature of your electricity plan (switch offers, end...
You can contact EDF via email at simpleenergywithedf@edf.fr. Firstly, you will receive an automated response as confirmation of receipt. Then an EDF advisor will get in touch to collect further information related to the request.
It is also possible to contact EDF via a contact form on your online account which first asks for details on the request in order to better orient the customer. In general, communicating via your EDF customer space or Espace clientserves the same function as an email, since it allows you to make a request in writing without having to call the EDF t...
If you struggle to get through on the EDF English-speaking line, you can also contact EDF via their social media accounts on EDF Facebook and EDF Twitter. Their pages are updated regularly, allowing customers to submit their queries via private message and often receive a quick response.
Notifying EDF of a customer service concern via post may not be the quickest means of obtaining a response, but may be appropriate in some cases (such as if you wish to file a complaint).
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Delivering Customer Service Excellence Our Large Business team at EDF are extremely proud to have been awarded the Customer Service Excellence (CSE) accreditation for the second year in a row. We have been recognised for our ability to put the customer first and that we place particular focus on timeliness of query resolution and demonstrate ...
Aug 3, 2022 · You can ring the EDF Customer Service Team on 0333 200 5100. This line is open Monday to Friday from 8 a.m. to 6 p.m. and Saturdays from 8 a.m. to 2 p.m. You can also contact the EDF Energy Complaints Team via WhatsApp on 07480 802 942 or by sending a text message to 07481 341 928.
Mar 31, 2023 · Here is the latest update on the government support for customers. The Energy Bills Discount Scheme (EBDS) started on 1 April 2023 and will run for 12 months, until 31 March 2024. If you are eligible to receive the discount, you don't need to do anything: you'll see the discount automatically applied to the unit rates on your bills.
2 days ago · While the EDF customer reviews seem to be positive on the whole, in the event you need to contact EDF to make a complaint about service with EDF, you can write a letter to the following address: EDF Service Clients. TSA 20012. 41975 Blois Cedex 09. You can also fill out a form online (in French).
Sep 29, 2023 · EDF currently provides several features that may appeal to your business, such as 24/7 live chat support, 24/7 access to its online management tools, and dedicated business customer service over ...
