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  2. Feb 23, 2024 · But no matter what your debt-in-arrears status — veteran or newcomer — if you’re behind the 8-ball with collections agencies, take a deep breath and know this: There are ways to deal with debt collectors, up to and including negotiating a reduction on the amount you owe. What To Do When a Debt Collection Agency Contacts You

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    Wait before paying anything. Collections agencies will either contact you through the mail or over the phone. Either way, you should not pay any money right away. The collection agency is legally required to take several steps to prove that you owe them money before you're obligated to pay. There are even scams where con artists pose as debt collectors and intimidate you into sending them ...
    Get the agency's information. It is important to keep track of all your contacts with the agency. If the situation eventually ends up in court, you'll have plenty of records to help your case.[2] X Research source If you receive a phone call, ask for the name of the collection agency, the name of the person speaking to you, and the amount they say you owe. Write all of this down with the date ...
    Demand all information in writing. Within five days of first contacting you, the collection agency is legally required to send you a verification of the debt you owe. This letter should include the amount of money you owe and the name of the original creditor.[4] X Research source If the agency contacts you over the phone, refuse to talk further until you've received verification of your debt ...
    Prepare a script. Talking with a collection agency on the phone can be very nerve-racking. If you'll have trouble remembering all of this information, write down what you'll say and keep it in front of you while you talk to the collector. There isn't much reason to deviate from this script — you won't be disclosing and personal information and all you should really do when speaking to the ...
    Stop communicating with the agency until you receive your bill in writing. End the phone call after you request written confirmation of your debt. The collector may make threats like he will freeze your assets if you don't pay, but he has no power to do this. In fact, a collector making such a threat has violated federal law. If the collector fails to send you this statement in writing then ...
    Many times the names of the collectors are not their real ones. One way to figure it out is to send the signature receipt letter addressed only to that one person. If they sign back with their signature on the letter, they must be that person (otherwise it becomes a federal offense of mail fraud). Thanks Helpful 0 Not Helpful 0
    Write down everything — the date and time of the call, data on the rep calling you, what they want, what you're offering, etc. Thanks Helpful 0 Not Helpful 0
    It cannot be stressed enough how important it is to have all agreements in writing. Demand written agreements before moving on at any step. Thanks Helpful 0 Not Helpful 0
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  3. Jan 12, 2024 · 5 ways to deal with debt collectors. If you’re dealing with a third-party debt collector, there are five steps you can take to handle the situation. 1. Be smart about how you communicate....

    • Heidi Rivera
  4. Mar 15, 2024 · Oftentimes, these companies will sell your debt to a collection agency for pennies on the dollar. Other times, the original company will just hire out a collection agency to be their muscle and “make you an offer you can’t refuse.”. Spoiler alert: You can refuse their offer—and we’ll show you how in a bit.

    • Verify the debt. You have the right to demand debt validation and debt verification letters; use it. You should receive a validation letter from the debt collector within five days of first contact.
    • Know your consumer rights. Learn about your consumer rights under the Fair Debt Collection Practices Act so you know what collectors aren’t allowed to do — such as calling you at unreasonable times, threatening you with arrest or using obscenities.
    • Choose a debt payoff method or dispute debt collection. The two most common ways to handle a debt in collections are choosing a payoff method or disputing the debt as being in error
    • Never ignore a court summons for debt collection. Lawsuits for collections accounts are a common and efficient way for collection agencies to get payment.
  5. Dec 27, 2021 · 1. Understand How Debt Collectors Work. 2. Know Your Rights. 3. Make Sure It's Your Debt. 4. Get Some Leverage. 5. Figure Out What You Can Afford to Pay. Photo: sarahwolfephotography / Getty Images. Sources. Negotiating with debt collectors can be difficult and intimidating. Use these tips to boost your confidence to negotiate payments.

  6. Aug 25, 2023 · Step 1: Make Sure the Debt and the Debt Collector Are Legitimate. How To Verify the Debt Collector Is Legitimate. How To Validate a Debt in Collections. Step 2: Know Your Rights When Dealing With a Collection Agency. Step 3: Review Your Finances & Develop a Plan To Repay the Debt. The Pros and Cons of a Debt Settlement Agreement.

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