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What if my Roblox account was hacked?
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How do I recover a hacked Roblox account?
How to get a Roblox account if you forgot a password?
Even if your account is compromised and the email is changed, we can still see the original owner or billing email on the account. If your account did not have an email address or a credit card/PayPal purchase, we can still work with you to try to verify ownership and return the account. If you lost items or currency on your account. Unless ...
- Overview
- Resetting Your Password
- Contacting Customer Support
- Securing Your Account
- Removing Malware and Viruses
Was your Roblox account hacked and now you can't log in? Maybe you gave the
to a stranger who promised something in return? Perhaps you visited a Robux scam site that requested your login credentials. Maybe there is a keylogger on your computer. Losing your account to a hacker can be scary. Especially if you have purchased items or limited items. Luckily the Roblox team has ways they can work with you to help get your account back. This wikiHow will teach you how to restore your hacked Roblox account and
avoid getting hacked in the future
You can easily recover a hacked account if you have a verified email address or phone number.
If you do not have a verified email address or phone number, you will need to contact customer support.
Enable 2-factor authentication to prevent your account from getting hacked.
Try logging in with your password.
To do so, go to
in a web browser. Then click
in the upper-right corner. Enter the email address or username and password associated with your account and click
If you're not able to log in with your password, be sure to double-check to make sure you are entering it correctly. Make sure the caps-lock key isn't on.
It's below the Log In button. This displays options for resetting your password.
If you are unable to reset your password, you will need to
Go to the support website in any web browser on your computer or mobile device.
If you are not able to log in with your account, you will need to enter your birthday. Go ahead and use the drop-down menus to select the day, month, and year of your birthday.
Use the spaces at the top to enter your username, first name, and email address twice. If the email address on your account has been changed, enter the email you used to create your account. You can also use an email associated with your PayPal, Apple Pay, or Google Pay account if you have used those accounts to make Roblox purchases.
Log in to the Roblox website.
To do so, go to
a web browser and click
in the upper-right corner. Log in with the email address and password associated with your account.
To do so, click the icon that resembles a gear in the upper-right corner. Then click
Make sure you have a verified email address and phone number.
Run a full virus scan.
Before attempting to recover your account, Roblox recommends you remove all malware and viruses from your computer. If the hacker used malware to steal your account, your account will still be compromised if you don't remove all malware. Start by
running a full virus scan on your computer
using a trusted antivirus program. Windows has it's own built-in antivirus program called Windows Security. Additionally, you can
for free on both Windows and Mac and use it to run a virus scan.
If you play Roblox on other devices, such as your mobile phone or tablet, you will also want to
Dec 19, 2023 · 1. Go to Roblox’s official website ( here) and log in with your existing password. 2. Then, click on the gear icon in the top right corner and choose the “ Settings ” option. 3. Within profile settings, click on the edit icon (pencil icon) next to your password. 4.
Provide your username and details on how your account was compromised. Be sure to contact Customer Service from the original account email address or, if a purchase has been made on the account, from the original billing email address. Don't panic; they'll assist you as quickly as possible and help you to get your account back.
Sep 4, 2021 · Provide the details of the issue. 1. Go to Roblox support. The first step to get your hacked Roblox account back is to go to the Roblox support page. Firstly, open Google and search for “Roblox support”. Then, click on the search result that says, “Support – Roblox”. Alternatively, you can visit the Roblox support page by clicking on ...
Write an Email to Roblox. If your Roblox account was hacked and you didn't have an email in it, take the following steps: Create an email address and contact Roblox; In your message, include as many details about your hacked account as possible; Roblox will get back to you requesting proof of ownership. Provide the necessary evidence to show ...
Apr 19, 2022 · 1. Visit Roblox Recover Password portal ( website) to begin. 2. Click on the Password tab to make sure you’re recovering the right credentials. 3. Enter your email address in the empty text box below and press Submit. In case you added a phone number, click the phone number prompt below and do the same.
