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  1. Terrible service. Been overcharged for months and lied to my a number of customer service agents. Ended up going on what's app chat as I had evidence of the lies they had been saying. A few months, many lies and many many angry messages later I had insisted (many many times) on a phone call from a manager.

  2. Aug 17, 2013 · Final Demand letters for 4 months use, with no bill to view even on the 'My Account' facility, smacks of a c*ck-up by EDF. It won't be long before you get letters from a Debt Collector and a black mark on your Credit Score, so you have to resolve this now - Forget the phone or Emails - WRITE a letter headed Complaint to EDF

  3. People also ask

    What do you think about EDF installers?

    Can I get a smart meter with EDF?

    How do I top up my EDF bill without my card?

    Will getting a smart meter reduce my energy bills?

  4. › help-centre › faqSmart meters | EDF

    Just log in to MyAccount and go to go the 'Smart meters' section to change or cancel your appointment. If you don't have access to MyAccount, you can call 0333 200 5104 (1). Sorry we can't give you a more precise time for your smart meter installation - your installer will give you a call to let you know when they're on their way to you.

  5. Jun 15, 2022 · Yes, absolutely – in fact, this is really the only thing you need to do besides wait for EDF to contact you. Taking a meter reading will give you the necessary information to be able to complete your transfer from Utility Point to EDF.

  6. May 27, 2022 · "I was with Green Network Energy and transferred to EDF when Green went bust," she said. "I am on a fixed tariff which comes to an end on May 31, plus I am aware there is some debt on the account ...

  7. Apr 22, 2022 · The rates should be communicated to you by EDF or their administrator. We would recommend that you ask EDF to put you on their cheapest contract to minimise the costs and once the transfer is completed you can shop around and look for better tariffs or another energy supplier that meets your budget and needs. Who chose EDF to be my new supplier?

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