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Find out how to contact IRCC for various inquiries, such as application status, eTA, passport, fraud and more. Use the web form, phone, email or office locations to get help with your immigration needs.
- Client Support Centre Services
If you need to contact us directly, use the crisis situation...
- Offices
The case processing centres (CPCs), the centralized intake...
- IRCC Web Form
IRCC web form: Contact us online. Submitting an enquiry....
- Contact International Experience
Contact International Experience Canada. Need help? Find...
- Media Contacts
The email address to reach IRCC media relations has changed...
- Contact The Passport Program
Contact the IRCC Client Support Centre: Contact Details;...
- Report Fraud Or Abuse
contact the human trafficking hotline at 1-833-900-1010,...
- Immigration, Refugees and Citizenship Canada
Sign in to your IRCC account, check your application status...
- Send a Complete Application
Do not leave the section blank, and do not write N/A....
- Contact us
View and print all answers for this topic. How can I get...
- Client Support Centre Services
If you need to contact us directly, use the crisis situation web form or call us at 1-888-242-2100 (if you’re in Canada). If you’re contacting us about the situation in Israel, the West Bank and the Gaza Strip
May 10, 2024 · View and print all answers for this topic. How can I get help with my immigration or citizenship application? How can I change my address or contact information for my immigration or citizenship application? How do I submit my application? How can I update or ask about an IRCC application in progress? How can I check the status of my application?
Our Help Centre answers many frequently asked questions about how to apply and what to do once you’ve submitted an application. Before you reach out to us, visit the Help Centre to see if we’ve already answered your question.
Jan 15, 2024 · Client support center agent (IRCC’s human-operated phone line) can be accessed from 8 a.m. to 4 p.m., Monday to Friday. This line—available in both English and French—allows applicants to get help with general and case specific enquiries.
How can I change my address or contact information for my immigration or citizenship application? What are the requirements for becoming a Canadian citizen? What is a complete application package? How do I help a family member or friend apply to visit Canada?
IRCC web form: Contact us online. Submitting an enquiry. Even if you haven’t heard from us recently, we’re still processing your application. You don’t need to do anything else. If we need more information, we’ll contact you. Our agents do not have access to more information about your case status or processing time than you can access online.