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- Visit us at any Xfinity Retail Store. Find an Xfinity Retail Store location near you. Visit xfinity.com/stores to make an appointment. Drop off your equipment at the Xfinity Retail Store. After you return your equipment, it'll be immediately removed from your account.
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Initiate your return online and send your equipment back with a prepaid UPS shipping label. Sign in and visit the Equipment Return page. Note: You must have your Xfinity ID and password to process your return online. If you don't, you can head directly to a UPS Store near you.
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Feb 7, 2024 · In this video we explain in step-by-step instructions, how to replace your old Xfinity Gateway modem / router with the lates model.
- 5 min
- 31K
- MegaSafetyFirst
Oct 13, 2020 · No you can’t, gateways will work local to you, not around the country. If you have your own modem, go ahead but you would have to put it on your mother’s account and still have her speeds
Nov 21, 2017 · How to Return Your Xfinity Equipment. Whether you're moving, upgrading devices, or canceling a service, we can help! Visit our Digital Return Center at xfinity.com/returns and follow the on-screen instructions for the device you'd like to return to us. If you don't see your device, simply follow the return options below.
Pack up your existing Xfinity Home equipment, and we’ll install it at your new address. Bring any new Xfinity Home devices you want to buy or compatible third-party devices. Our certified technician will activate and test your equipment.
Oct 30, 2014 · If you didn’t see the news today, we’re working with The UPS Store to make it easier than ever for our customers to return their equipment.
Aug 14, 2017 · Look for the QR code on the bottom or side of your Xfinity Gateway. Focus on the QR code with your smartphone’s camera. When it has been scanned, you'll see a green checkmark. You can also manually enter your gateway’s CM MAC Number or SSID number. Place your gateway or modem.