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  1. Although Zappos pays its employees well and offers attractive benefits such as employees receiving full health-care coverage and a compressed workweek, the desire to work at Zappos seems to go beyond that.

  2. 72. 4.0. Zappos Family of Companies Employee Reviews. Review this company. Job Title. All. Location. United States 312 reviews. Ratings by category. 3.9 Work-Life Balance. 4.1 Pay & Benefits. 3.5 Job Security & Advancement. 3.5 Management. 4.1 Culture. Sort by. Helpfulness Rating Date. Language.

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    • Mapping Zappos’ Fun, Weird Culture
    • The CORE of Zappos’ Culture: Values and Purpose
    • Zappos Culture Design Canvas: The Emotional Culture
    • Zappos Culture Design Canvas: The Functional Culture

    “We’re willing to give up short-term profits or revenue growth to make sure we have the best culture.”–Tony Hsieh Zappos is known for its weird, family spirit, and fun workplace culture. Happiness is at the core of Zappos culture. Great culture leads to employee happiness; happy employees drive higher engagement and profitability, and low turnover....

    Since its beginnings, Zappos has been a customer-obsessed organization. The company delivers WOW experiences and happiness through the four C’s: Commerce, Customer Service, Company Culture, and Community. As Zappos continues to scale, the company wants to ensure the four C’s remain present in their day-to-day business operations. This means offerin...

    “Pay to quit Bonus:”After a few weeks on the job, new employees are offered a $1,000 bonus to quit. The company doesn’t want anyone to get stuck. Most importantly, the Zappos culture is not for everybody. “The Offer” is a rite of passage; those who decline the bonus show that they have the commitment, spirit, and energy that Zappos is looking for. ...

    Since Zappos adopted Holacracy in 2013, the company organized in circles, removed management, and delegated decision-making to the employees. The meeting rhythms follow that of the Holacracy approach with regular tactical and governance meetings. The quarterly all-hands meeting plays a critical role: everyone in the company must attend. Three days ...

  3. Although Zappos pays its employees well and offers attractive benefits such as employees receiving full health-care coverage and a compressed workweek, the desire to work at Zappos seems to go beyond that.

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  5. Apr 30, 2024 · Is The Zappos Family a good company to work for? The Zappos Family has an overall rating of 3.4 out of 5, based on over 685 reviews left anonymously by employees. 54% of employees would recommend working at The Zappos Family to a friend and 30% have a positive outlook for the business.

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  6. Key Takeaways. Zappos’ success is driven by repeat customers and word of mouth. The company places a strong emphasis on its company culture, believing it leads to better customer service. Zappos has ten core values that guide their operations and serve as a foundation for decision-making and actions.

  7. At the heart of Zappos’ culture are its core values. These values serve as a guiding force for the company and shape the way that employees approach their work. The core values of Zappos include: Deliver WOW through service: Zappos strives to provide exceptional customer service and exceed expectations with every interaction.

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