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  1. Budget UK ISP Plusnet, which is part of the wider BT Group, has announced that from today it will no longer be providing managed broadband and phone services to new residential customers under the John Lewis brand and the service will eventually close.

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  3. Apr 4, 2024 · John Lewis Broadband, which is operated by Plusnet, has confirmed it will shut for good on May 28, having started to email customers in October 2022 about the closure of its service.

  4. According to a new report in The Sun (via Birmingham Mail ), JLB will finally switch off its remaining broadband and email services for good on 28th May 2024. A spokesperson for the provider said: “ John Lewis Broadband, provided by Plusnet, is closing its service.

  5. Dec 28, 2022 · John Lewis has confirmed plans to close its broadband service and all associated customer emails. If you're a John Lewis broadband customer, once your contract has ended, you will need to move over to a new email platform and migrate your messages to stop them from being lost forever.

  6. Dec 19, 2023 · However, this doesn't change the fact that John Lewis is closing and the PTSN will be switched off so your aunt will need to migrate to another ISP at some point and use VOIP in the reasonable near future.

  7. Apr 4, 2024 · The internet provider, operated by Plusnet, stopped accepting new customers in 2022 after it confirmed it was planning to shut, but has been unable to confirm a final closing date - until now. 1....

  8. From June 2024 we will be closing all Plusnet Mobile Services. We’ll confirm your cease data at least 30 days before your mobile account ceases. Once your account is ceased you won’t be able to make or receive calls (other than emergency 999 calls) send texts or use your data.