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  1. If it is necessary to process the application urgently, e.g. to take up the consumership to avoid the disconnection of water supply, please apply in person at any of our Customer Enquiry Centres 'CECs'. You may also apply by calling our hotline 2824 5000 (applicable to domestic or flushing supplies in personal capacity only).

  2. Application for Closing of Water Account and Refund of Water Deposit. My Bill. Enquiry of Latest Bill and Bill Summary. Estimate for Water and Sewage Charges. Non-routine Bill for Sub-divided Units (SDU) e-Bill Service. Apply for e-bill service. Change email address for receiving e-bill. Withdraw from e-bill service.

  3. People also ask

    • Sources of Water
    • Supply from Guangdong
    • Sea Water For Flushing
    • Impounding Reservoir Storage Capacity
    • Water Treatment

    Hong Kong's two main sources of water are rainfall from natural catchments and Dongjiang water from Guangdong Province. Shortage of natural storage reservoir sites led to the construction of Hong Kong's first ‘reservoir in the sea' at Plover Cove. The initial scheme, completed in 1967, was created by damming, and draining an inlet of Tolo Harbour a...

    Dongjiang is Hong Kong's major source of water. Dongjiang water first started to be supplied to Hong Kong in 1965. Today, about 70-80 per cent of water comes from Dongjiang by arrangement with the Guangdong authorities. 837 million cubic metres of Dongjiang water was imported in 2022/23. The Dongshen-Hong Kong water supply system is designed to be ...

    An interesting facet of the waterworks is the sea water supply systems with their separate networks of distribution mains, pumping stations and service reservoirs. In 2022/23, an average of about 878 000 cubic metres of sea water was supplied each day.

    The impounding reservoirs and their storage capacities are tabulated below: Hong Kong is dependent on adequate storage for the maintenance of a regular supply. If you want to know the storage position of impounding reservoirs, please visit "Current Storage Position of Impounding Reservoirs"

    The drinking water supply is fully treated in the sequence of chemical coagulation and flocculation, clarification (at most treatment works), filtration, ozone/chlorine disinfection, pH value adjustment and fluoridation. The drinking water is soft in character and conforms wholly to the Hong Kong Drinking Water Standards.

  4. Mar 29, 2019 · The Government is entitled to delete, suspend or edit all information on this site at any time at its absolute discretion without giving any reason. Users are responsible for making their own assessments of all information contained in or in connection with this site and are advised to verify such information by making reference to its original ...

  5. Applications may be made through the Internet (for applications for domestic or flushing supplies in personal capacity only) provided that there are water supplies to the premises. In general, online take-up application will be completed within 7 working days after the provision of all the required information (Note 1).

  6. www.wsd.gov.hk › en › whats-newWSD - What's New

    Jan 2, 2024 · 2022/10/12. Service Suspension at A Kung Ngam Water Selling Kiosk during 17-30 Oct 2022. 2022/09/28. In light of latest development trend of COVID-19 epidemic, w.e.f. 28 September 2022, WSD has resumed the level of residual chlorine in treated water from 1.2 milligram (mg) per litre back to the normal 1.0 mg per litre.

  7. Jun 23, 2023 · By Tony Yau 23 June, 2023. How secure is HK's future freshwater supply? Does a drought along the Dongjiang mean HK will need to ration water like others did? We sit down with Yau, Director of the WSD, to learn about the various actions they are taking to build resilience & ensure supply.

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