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Windows 11 Support Center. HP printers - 'Driver is unavailable’ or a yellow bang when connecting USB (ARM64, Windows 10) When connecting an HP printer to an ARM 64-bit computer with a USB cable to do Plug and Play, the following issues can be seen. A Driver is unavailable message displays under the printer name in Printers & Scanners .
- When Does The “Driver Is Unavailable” Error Happen?
- Run The Printer Troubleshooter
- Run The HP Print and Scan Doctor App
- Update Your HP Printer
- Install New Windows Updates
- Remove and re-install Drivers For HP Printer
- Switch to The Generic Printer Driver
- Perform An SFC and Dism Scan
- HP Printer Driver Unavailable Error Fixed
The “Driver is unavailable” error shows up for an HP printer in instances where Windows has trouble loading the relevant printer driver. Various reasons—such as outdated driver software or an incomplete printer setup—often cause that. Work through the fixes below to resolve the HP printer issue in Windows 10 and 11.
Windows has a built-in Printer troubleshooter that can fix most printer driver issues and other common printer problems. Run it before moving on to the rest of the fixes. 1. Press Windows Key +S, type TroubleshootSettings, and press Enter. On the Settings window that shows up, select Other/Additional troubleshooters. 2. Locate the Printer troublesh...
Next, run the HP Print and Scan Doctor app on your PC. It’s a dedicated troubleshooter by HP that can diagnose and fix issues specific to HP printers. You can download the HP Print and Scan Doctorfrom the HP website. If the HP Print and Scan Doctor detects issues with your HP printer, let the tool automatically fix them for you or follow any sugges...
Visit HP’s Software and Driver Downloads portaland search for your HP printer model. Then, download and install any recommended support software (e.g., HP Smart or HP Easy Start) that you don’t already have on your computer. Also, install any firmware or device driver updates. If you have trouble installing device drivers via HP’s driver updater to...
If your PC runs on an early build of Windows 10 or 11, your HP printer driver or support software may encounter compatibility issues unless you update the operating system. To do that, open theStart menu and select Settings. Then, select Windows Update > Check for updates > Download and installto install available Windows updates. Also, select Adva...
If the “Driver is unavailable” error persists, try removing and re-adding the printer to your computer. That also involves deleting and reinstalling the relevant HP driversand support software. 1. Open the Settings app and go to Bluetooth & devices > Printers & scanners. 2. Choose your HP printer and select the Remove button to confirm. Then, selec...
Switch to the generic printer driver in Windows. That will likely resolve the “Drive is unavailable” error but at the expense of losing various features specific to your HP printer. Regardless, it’s a good idea to try that if the issue persists. 1. Open the Device Manager and select the problematic HP printer under Printer queues. Then, right-click...
System file corruption can be another reason for your HP printer’s “Driver is unavailable” error. Running the SFC and DISM command-line toolsusually helps fix that. To initiate an SFC (or System File Checker) scan, right-click theStart button and selectWindows PowerShell/Terminal (Admin). Then, typesfc /scannow and press Enter. Once the System File...
Did you manage to fix your HP printer’s “Driver is unavailable” error on your computer? If you did, try keeping the printer drivers and the operating system up-to-date to minimize the chances of running into the same problem going forward. If not, contact HP Supportfor model-specific fixes that could help resolve the driver issue.
People also ask
How do I Fix HP printer 'driver is unavailable' error?
How do I fix a 'driver is unavailable' error?
What happens if I connect a HP printer to an ARM 64-bit computer?
How do I know if a driver is unavailable?
Jul 29, 2022 · Enable the Delete the driver software for this device option and choose Uninstall device. Unplug your printer from your PC and reboot your PC. Connect the printer to your PC. Launch a web browser, access your printer manufacturer’s website, and download the latest drivers.
Sep 7, 2018 · Once HP Print and Scan Doctor opens, click Start, and then select your printer. If your printer is not in the list, turn it off and on and then click Retry. If there is a connection problem, follow the instructions in HP Print and Scan Doctor. If a screen prompts you to turn on printer updates, click Yes.
Apr 23, 2018 · 12,392. Level 1. 04-23-2018 01:34 PM. Product: HP officejet Pro 6978. Operating System: Microsoft Windows 10 (64-bit) My labtop under setting for my printer states that my printer driver is unavailable. Also it list my printer as 6970, when I have a 6978 officejet pro.
Sep 22, 2016 · Firstly, uninstall all the drivers that you have installed for this printer . Restart the pc , right click on my computer > device manager > find your printer name > right click and select update online . compatible drivers should get installed automatically .
Check for error states and connection issues if the printer status is Offline or Printer is unavailable . Perform the following tasks in the order given. Use the printer after each task to see if the issue is resolved. Restart devices. Restart your computer or mobile device and the printer to clear any error states.
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