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HP Instant Ink Support. Get Support. Find HP printer support and customer service options including driver downloads, diagnostic tools, warranty check and troubleshooting info.
- Print and Scan Doctor
Windows: Download HP Print and Scan Doctor. Mac: Use...
- Download Drivers
Download the latest drivers, software, firmware, and...
- Software and Drivers
Download the latest drivers, software, firmware, and...
- Printer Setup
We’ve made it easy to download HP printer software to set up...
- Print Scan Fax
Depending on the printer, open HP Scan (printers released...
- Fix Scan/Print
HP printer does not work after upgrading to Windows 11
- Check Compatible Cartridges
In early 2018, HP began shipping a new updated version of...
- Print and Scan Doctor
How to resolve common print errors using Diagnose & Fix in HP Smart for Windows, macOS. This video shows how to use the Diagnose & Fix feature in the HP Smart app for devices running Windows or macOS. This feature can assist in troubleshooting printer issues.
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Troubleshooting guide and online help for your HP DeskJet 2723 All-in-One Printer.
Get Support. Create an HP account. Access a personalized experience with many HP support benefits. Learn more. Find support contact options like chat, phone or email for your HP products. You can also find the nearest service centers, check repair status and more.
- Restart Or Factory Reset Your Printer
- Reseat Your HP Printer Printhead
- Check For Paper Jam
- Clean Or Replace The Ink Cartridges
- Update The Printer’s Firmware
- Fix HP Failed Printhead Error
Rebooting your printer will fix common printer problems, so will restoring its settings to factory default. Note:Factory resetting your HP printer won’t reset its page count, language, or tray size. 1. Turn off your printer and unplug its power cord from the wall outlet for at least 30 seconds. 2. Reconnect your printer to its power source and turn...
HP printers might malfunctionif the printhead isn’t seated correctly in the carriage. Reseat your printer’s printhead and check if that stops the “Missing or Failed Printhead” error. Turn off your printer and unplug its power cable before reseating or realigning the printhead. Open your printer’s cartridge access door, lift the latch on the carriag...
Paper jams inside your printer can prevent the detection of the printhead. Turn off your printer, disconnect its power cable, and check the ink or toner cartridge access area for jammed paper. Examine the carriage path and other areas and remove torn pieces of paper inside your printer. Close the cartridge access door, and reconnect your printer’s ...
Dirt, debris, or ink residue on your printer’s ink cartridges can also trigger printing errors. Remove your ink cartridges from the printhead and wipe off accumulated dirt or debris. HP recommends cleaning ink cartridges using a clean, dry, and lint-free cloth damped in distilled water. You should also gently wipe accumulated ink off the copper-col...
Updating your printer’s firmware to the latest version sometimes resolves printhead errors and other printing malfunctions. You can update your printer’s firmware through HP’s website or the HP Smart app.
Contact HP Support or a local service center if the printhead missing error persists. You’ll get a new printhead or replacement printer if your printer is defective and under warranty. Use HP’s Product Warrant Check toolto verify your printer’s warranty or service status. Otherwise, HP will service or repair your printer for a fee if you have an ou...
Get support. Find support and customer service options to help with your HP products including the latest drivers and troubleshooting articles.
If you have issues with your printer or printing service make sure that you get the latest fixes for your Windows 10 version. Version 1909/1903 or Version 2004 . Find out your version here. Or try the HP Print and Scan Doctor to fix your printer issues.
