Search results
Press blue button 'A'. Press the ‘B’ button to activate your emergency credit. We'll automatically take a payment for any emergency credit you've used when you next top up. Your meter will disconnect if your £10 of emergency credit runs out – unless it happens during our friendly non-disconnection times. Why your meter won't get ...
You can find your account number in MyAccount and on your EDF bills, email and letters. Please get in touch. One of our energy specialists will help you find your answer – please get in touch. You can also explore our help centre for accounts that start with 'A'.
You can quickly check if there are any cheaper energy plans for you in MyAccount: Log in to MyAccount. Select 'Change tariff' to see your options. Look at the top of the screen: it shows your current tariff's monthly estimated cost, end date, and early exit fee (if there's one to pay) See if any tariff on offer has a lower monthly estimated ...
Here's how to get a new quote: I'm new to EDF. You can get a quote for your new home in a few simple steps. Just give us your move-in date, tell us about your new home, and choose your new tariff. Get a quote. I was with EDF at my old home – and moved in less than 90 days ago. Just go to Moving Home in MyAccount to get your quote. If you need ...
If you have credit on your account at the end of your Direct Debit year, we simply roll it into your next payments. Or we give you an automatic refund if you have £150 credit or more (as long as we got a meter reading ahead of your end-of year review).
You can find your account number in MyAccount and on your EDF bills, email and letters. Go to 'Move Home' in MyAccount to tell us you're moving out. You'll need to do this for electricity and gas separately, if we supply both fuels. We'll then arrange a credit refund or transfer – as long as you give at least two days' notice:
An oil-fueled boiler could cost about £1,043 per year: (12,000kWh ÷ 92%) x 7p per kWh of oil. An LPG-fueled boiler would cost about £1,044 per year: (12,000kWh ÷ 92%) x 8p per kWh of LPG. An air source heat pump would cost about £980 per year: (12,000kWh ÷ 300%) x 24.5p per kWh of electricity.
