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Select the type of account that you would like to add. Provide information to help locate your account, like account number or social security number. Verify the information that was provided in step 5. Select the accounts you would like to associate to your online profile.
When applying for service online, you can request service as soon as the following business day, or you can schedule it months in advance – whatever suits your needs. For homes with a smart meter, we now support same-day and Saturday requests. Requests will not be completed on Sundays.
View current power outages in your area, estimated times of restoration or report an outage from the Duke Energy outage map.
Duke Energy, a Fortune 150 company headquartered in Charlotte, N.C., is one of America’s largest energy holding companies. Our electric utilities serve 8.2 million customers in North Carolina, South Carolina, Florida, Indiana, Ohio and Kentucky, and collectively own 50,000 megawatts of energy capacity.
Choose from a variety of billing and payment options designed to make paying your Duke Energy bill simple, secure and convenient.
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Report a power outage, find information about power outages in your area and resources to help you stay informed and safe until power is restored.
