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- Overview
- Status: Working Offline
- Status: Disconnected
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Outlook for Microsoft 365 Outlook 2021 Outlook 2019 Outlook 2016
In Outlook, you have the flexibility to make Outlook work online or offline with your mail server.
How do you know when you're working offline or online in Outlook? There are visual cues, starting with the status bar at the bottom of your Outlook window. If either of the following status indicators are shown, it means Outlook isn’t connected to your mail server.
You can’t send or receive email until you reconnect.
Working offline usually is a choice. Returning to an online work mode is a simple process.
If the background of the Work Offline button is shaded (as shown in the image above), you're not connected. But if the background is clear, you are connected.
If you don’t see the Work Offline button and your email account is a
or a Microsoft 365 account, Cached Exchange Mode might be turned off. Follow the steps in
Turn on Cached Exchange Mode
to change that setting. Or contact the person who manages the Exchange server for your organization.
There can be different reasons why you're disconnected from Outlook. What follows are just a few examples of some of the possible reasons.
If your Internet connection is working, there might be a problem with the mail server.
If you can log onto your email from a website—for example, http://outlook.com—check to see whether you can receive and send email that way. If email isn’t working on the website, call your technical support for your email service provider for help.
If you can send and receive mail on the website, then your mail server is fine. But your computer might need updates or there might be a problem with your account settings.
Tips for reconnecting to Outlook
Here are some suggested ways to reconnect to Outlook.
Learn how to reconnect Outlook to your mail server when you see the status indicators of Working Offline or Disconnected. Find tips for troubleshooting and updating Outlook to work online or offline.
Learn the definition of offline as an adjective or adverb, and see how it is used in different contexts. Find out the synonyms, antonyms, and related words for offline in IT, business, and everyday language.
In computer technology and telecommunications, online indicates a state of connectivity and offline indicates a disconnected state. In modern terminology, this usually refers to an Internet connection , but (especially when expressed "on line" or "on the line") could refer to any piece of equipment or functional unit that is connected to a ...
Learn the meaning of offline as an adjective or adverb, and see how it is used in sentences and business contexts. Find out how to say offline in different languages with the translator tool.
Offline definition: operating independently of, or disconnected from, an associated computer.. See examples of OFFLINE used in a sentence.
A computer is offline when it is not connected to a central system, or not connected to the Internet: to work offline.
