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  1. Call centers began in the Philippines as providers of email response and managing services then broadened to industrial capabilities for almost all types of customer relations, ranging from travel services, technical support, education, customer care, financial services, online business-to-customer support, and online business-to-business support.

  2. The Philippines has varied university grading systems. Most colleges, universities, particularly public institutions, follow the grade point system scale of 5.00 - 1.00, in which 1.00 is the highest grade and 5.00 is the lowest possible grade.

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