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Oct 29, 2022 · Oct. 29, 2022. Few things trigger New Yorkers as much as the Metropolitan Transportation Authority, the bureaucracy that runs one of the city’s biggest fixations — the subway. So when the authority...
- Ana Ley
Jun 6, 2023 · Published June 6, 2023. Updated June 7, 2023, 9:01 a.m. ET. A high-ranking Washington, DC, transit official who used to work for the MTA apologized Tuesday after she posted a photo on Twitter of a...
- David Propper
- 55 sec
See Photos. View the profiles of people named Sarah Meyer. Join Facebook to connect with Sarah Meyer and others you may know. Facebook gives people the power to...
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May 19, 2022 · MTA. Updated May 19, 2022 12:15 p.m. MTA Chief Customer Officer Sarah Meyer appeared live this morning on NY1 Mornings On 1 with Roger Clark to discuss a new promotion for mass transit riders. A transcript appears below.
Jun 6, 2023 · Sarah Meyer, the chief experience officer at the Washington Metropolitan Area Transit Authority (WMATA) issued the mea culpa less than 24 hours after she posted the cringeworthy image online....
Speaker; Former Chief Customer Officer, MTA. Sarah Meyer is the former Chief Customer Officer for the MTA where she worked to restore customer trust through transparency and better design. She fought for better trains, buses and schedules, for more elevators, and for clearer maps and signage.
Sarah Meyer, Chief Customer Experience and Engagement Officer. Sarah joined WMATA in April of 2023 as Chief Customer Experience and Engagement Officer. She serves as the customer advocate, working to improve journeys from end-to-end, reducing stress and confusion, speeding up wait times, and making rides more comfortable.
