Search results
6 days ago · Feature Vignette: Analytics. Some kindergartners in Metro Detroit are learning the importance of service and giving back to the community. On Wednesday (May 8) morning, the atmosphere was loud and ...
6 days ago · Some of the key components of an excellent customer service team are –. Attending promptly to customers’ inquiries, concerns, or complaints. Building strong relationships with customers by being polite, friendly, and helpful. Showing empathy and understanding toward customers. Treating customers with respect and dignity.
6 days ago · Here are 15 impeccable reasons that highlight the importance of customer service for any business: 1. Improve Customer Retention Rate. When you acquire a new customer, it costs you five times more than retaining an existing one. Modern businesses are focusing on customer retention more than ever before.
5 days ago · A help desk was an add on to existing IT activities, whereas the service desk is part of a service-based IT service delivery and IT support ecosystem built around something called “the service lifecycle.”. Probably a big reason why the term service desk was used over help desk in ITIL.
6 days ago · How Good Customer Service Impacts Customer Loyalty. Increased Customer Retention: According to research by Bain & Company, increasing customer retention rates by just 5% can increase profits by 25% to 95%. A study by Harvard Business Review found that increasing customer retention rates by 5% can lead to an increase in profits of 25% to 95%.
4 days ago · After a shooting, perpetrators generally either commit suicide or are restrained or killed by law enforcement officers. Mass shootings accounted for under 0.2% of gun deaths in the United States between 2000 and 2016, and less than 0.5% of all homicides in the United States from 1976 to 2018.
5 days ago · To date, the boy is the youngest documented fatal school shooter. See August 22, 2013, below. May 26, 2000: Lake Worth, Florida: 1 0 1: 13-year-old honor student Nathaniel Brazill was sent home for throwing water balloons, but returned to his Lake Worth Middle School with a family pistol. He fatally shot teacher Barry Grunow, who was popular at ...
