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  1. Jun 22, 2020 · What is UPN (User Principal Name)? In Windows Active Directory, a User Principal Name (UPN) is the name of a system user in an email address format. A UPN (for example: consists of the user name (logon name), separator (the @ symbol), and domain name (UPN suffix).

  2. Apr 20, 2022 · How to use UPN matching to match an on-premises user to a cloud identity. To start the UPN matching process, follow these steps: If you started syncing to Azure AD before March 30, 2016, run the following Azure AD PowerShell cmdlet to enable UPN soft match for your organization only: Set-MsolDirSyncFeature -Feature EnableSoftMatchOnUpn -Enable ...

    • UPN and Their Changes
    • Apps Known Issues and Workarounds
    • Managed Devices Known Issues and Workarounds
    • Mobile Application Management App Protection Policies
    • Microsoft Authenticator Known Issues and Workarounds
    • Security Key (Fido2) Known Issues and Workarounds
    • OneDrive Known Issues and Workarounds
    • Next Steps

    Sign-in pages often prompt users to enter an email address, when the value is their UPN. Therefore, change user UPN when their primary email address changes. User primary email address might change: 1. Rebranding 2. Employee moves to another division 3. Mergers and acquisitions 4. Employee name change

    Software as a service (SaaS) and line of business (LoB) applications often rely on UPNs to find users and store user profile information, including roles. Applications potentially affected by UNP changes use just-in-time (JIT) provisioning to create a user profile when users initially sign in to the app. Learn more: 1. What is SaaS? 2. What is app ...

    If you bring your devices to Azure AD, you maximize user productivity with single sign-on (SSO) across cloud and on-premises resources. Learn more: What is a device identity?

    Known issues

    Your organization might use Mobile Application Management (MAM) to protect corporate data in apps on user devices. MAM app protection policies aren't resilient during UPN changes, which can break the connection between MAM enrollments and active users in MAM integrated applications. This scenario could leave data in an unprotected state. Learn more: 1. App protection policies overview 2. Frequently asked questions about MAM and app protection


    IT admins can wipe data from affected devices, after UPN changes. This forces users to reauthenticate and reenroll with new UPNs. Learn more: How to wipe only corporate data from Intune-managed apps

    Your organization might require the Microsoft Authenticator app to sign in and access applications and data. Although a username might appear in the app, the account isn't a verification method until the user completes registration. Learn more: How to use the Microsoft Authenticator app Microsoft Authenticator app has four main functions: 1. Multi-...

    Known issues

    When multiple users are registered on the same key, the sign-in screen shows account selection where the old UPN appears. Sign-in with security keys isn't affected by UPN changes.


    To remove references to old UPNs, users reset the security key and re-register. Learn more: Enable passwordless security key sign-in, Known issue, UPN changes

    OneDrive users are known to experience issues after UPN changes. Learn more: How UPN changes affect the OneDrive URL and OneDrive features

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    What is UPN (user principal name)?

    What is a UPN and how do I use it?

    How do I change a user's UPN?

    What is the UPN suffix in Active Directory?

  4. Oct 5, 2022 · A User Principal Name (UPN) is made up of two parts, the prefix (user account name) and the suffix (DNS domain name). For example: In this case, the prefix is "user1" and the suffix is "" You can change a user's UPN in the Microsoft 365 admin center by changing the user's username or by setting a different email ...

  5. Introduction. When you synchronize on-premises Active Directory users with Azure, Office 365, or InTune, the User Principal Name (UPN) is often used to identify the users.

  6. Oct 18, 2022 · Azure AD calculates the MOERA from the Azure AD MailNickName attribute and Azure AD initial domain as <MailNickName>@<initial domain>. Verified UPN suffix If the on-premises UserPrincipalName attribute/Alternate login ID suffix is verified with the Azure AD Tenant, then the Azure AD UserPrincipalName attribute value is going to be the same as ...

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