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We've given you the answer for account numbers starting with '67' – this is our most common type of account. You can find your account number in MyAccount and on your EDF bills, email and letters. Your smart meter lets us give you lots of useful information that can help you cut your energy use – and costs.
We've given you the answer for account numbers starting with 'A' – this is our most common type of account. You can find your account number in MyAccount and on your EDF bills, email and letters. Please get in touch. One of our energy specialists will help you find your answer – please get in touch.
Direct Debit Whole Amount (exact monthly payments): Pay your bills automatically – payments come straight out your bank every month; you pay for the exact amount of energy you use each month. Card, Cash or Cheque: Get a bill every month – and make a payment within 14 days. Smart Pay As You Go: Pay for your energy up front via our app ...
This could be a sign that there's a problem with your meter. But it's a good idea to rule out other, more common, causes first. Do any these statement apply to you: Did any of these statement apply to you? If they did, the sudden change to your bill is more likely to have been caused by a change in your energy use.
We can give you the answer for your type of account, once we know what your account number starts with. You can find your account number in MyAccount, and on your EDF bills, emails and letters.
We've given you the answer for account numbers starting with '67' – this is our most common type of account. You can find your account number in MyAccount and on your EDF bills, email and letters. To get a replacement top-up key or card, please fill out this form. We can usually get it to you within five working days.
Download the EDF app. Make payments, get notifications, send meter readings and much more – all from your smart phone or tablet. Our app is available for credit and PAYG customers. Go to MyAccount. MyAccount gives you instant access to your energy account online at any time – you just need your postcode and EDF account number to set it up.