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  1. If you need help with your Alaska Airlines travel, or have questions about Virgin America, our website or mobile sites, flights that include partner airlines, and more, we’ve gathered all the ways you can contact us - including text messaging, phone numbers, mail addresses - all in one place.

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  2. Contact. Information. Reservations / pre-flight questions. 1-800-252-7522 (1-800-ALASKAAIR) Accessible services help: 1-800-503-0101. Group reservations for ten or more passengers: 1-800-445-4435. Service is available 24/7.

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  4. Your reservation is not a Mileage Plan™ award ticket for travel on Cathay Pacific or LATAM. Your reservation doesn't include certain special service requests, such as pet accommodations. If your reservation isn't eligible for online changes, please call reservations at 1-800-252-7522 (Dial 711 for relay services).

  5. Find your flight. Please enter your departure airport. Please enter your last name. Please enter your confirmation code.

  6. Avoid waiting on hold: You can change or cancel your trip online using the guide below. If your travel plans are NOT within the next 72 hours, please hold off calling our Reservations team. Thank you! If you must travel in the next few days, give us a call at 1-800-ALASKAAIR (1-800-252-7522)

  7. Sign In. Search for a reservation. Last name. Confirmation code or e-ticket # View or change your reservation from your mobile device.

  8. Search for a reservation. Last name. Confirmation code or e-ticket #. View or change your reservation from your mobile device.

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