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    • 1-800-277-21771-800-277-2177
  2. For safety hazards and other customers service needs, please call our Customer Solutions Center at the number below. Commercial and industrial customers can contact us through the Business Customer section. 800.672.2231. You can always reach out to us on Facebook or X.

    • Bills & Payments

      Your security code is a short word or phrase you set up with...

    • My Account

      AEP Ohio offers many tips to help customers reduce energy...

  3. Outages & Hazards. Report safety hazards immediately to our customer solutions center: 1-800-277-2177

  4. Your security code is a short word or phrase you set up with our customer service associates to provide extra protection for your online account. If you have forgotten your security code, please call 800.672.2231.

  5. Customer Service Sites. Depending on your service area, you can view your usage history, pay your bills online, and perform other tasks at one of the websites below. AEP Ohio For customers in Ohio and the northern panhandle of West Virginia; AEP Texas For customers in South and West Texas; Appalachian Power

  6. If you’re struggling to pay your electric bill, it’s important to reach out to our team to find a solution. Taking action now can help keep balances and bills manageable, and your electric service connected. You can act now by discussing payment options with AEP Ohio customer service by: Calling 1-888-710-4237. Messaging us on Facebook or ...

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