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  1. Jan 9, 2019 · 1. Keep Records. Every time you get a debt collection call for someone else, make sure to note the number the person called from, the name of the collection agency and the person’s name. While the caller isn’t required to give you their name, they do have to give you the name of their employer under the Fair Debt Collection Practices Act.

  2. Oct 30, 2023 · If a collection agency has your phone number, it might be able to find your address using a reverse directory. A reverse directory lists telephone numbers in numeric order rather than by name. Checking the Post Office. The agency might check the post office for a forwarding address.

  3. Jun 4, 2024 · Key insights. The first step after contact is getting the company name, address and phone number of the debt collector. Jump to insight. Sending your own debt verification letter or...

    • Sara Coleman
    • Staff Writer
  4. Mar 15, 2024 · If you have debt collectors contacting you about overdue accounts, learn what rights and options you have to work through the process in a suitable way for you. A comprehensive list of the top debt collection agencies in the US, including contact information and rating with Better Business Bureau.

    • General Manager, Finder US
  5. Oct 31, 2023 · One of the most powerful tools you have under the federal Fair Debt Collection Practices Act (FDCPA) is requiring a debt collector to verify the amount and validity of the debt it's trying to collect. How Do You Know If a Call Is From a Scammer Debt Collector?

  6. Jun 26, 2024 · One reliable way to avoid debt collection scams is by reviewing your annual credit report to verify your actual debts. However, if you are called by a debt collector, confirm their legitimacy by asking for: Their name; Company name; Company street address; Telephone number; Professional license number, if applicable in your state

  7. Oct 30, 2023 · How Debt Collectors Can Communicate With You. The Consumer Financial Protection Bureau issued a final rule amending Regulation F, which implements the FDCPA, to clarify how collectors may use texts, emails, and use other forms of digital communication, like social media, to contact you.