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Sep 7, 2016 · Some are excellent, approaching the voice quality of the top-rated corded phones. Most fully charged batteries provided 8 hours or more of continuous conversation before they needed recharging ...
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Jul 4, 2023 · 1. Note the time stamps of the reviews. If you notice a cluster of very positive reviews all posted on the same day, “something fishy might be going on,” Gordon says. Fake reviews can be ...
Sep 29, 2023 · In the Bay Area—subject to California’s relatively new mandate that new, low-rise residential construction include solar photovoltaic systems—Consumers’ Checkbook has reviews on 132 solar ...
- Check Service Ratings Before You Buy. The first and best way to reduce your chances of having a poor customer experience? Whenever possible, get products and/or services from companies that have a reputation for taking good care of their clients.
- Try Self-Help. Depending on your problem, you may not have to contact customer service at all. The websites of many companies have information about their policies for returns, exchanges, and refunds, with instructions on how to start the process.
- Use a Chatbot. The next easiest and fastest solution is using the chat feature if the company has one on its website. (If it does, you’ll probably see a pop-up alerting you to it.)
- Make a Phone Call to Get a Rep. One of the top customer service complaints in the Consumer Rage survey was about how some companies deliberately make it difficult for consumers to figure out how to contact them.
Mar 13, 2017 · March 13, 2017. It may surprise you to know that being honest in an online review about your disappointing experience with a product or service could have spelled financial trouble for you. But ...
May 8, 2024 · This app is free to download and users get immediate access to buying guides. Product ratings and reviews are only available to those with a Digital or All Access membership to Consumer Reports. • Get ratings for 8,500+ products and services. • Search or browse by product or brand. • See scores for chosen models plus the best and worst in ...