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Learn how to get help from an Apple expert at the Genius Bar, by phone, chat, email, or Twitter. You can also schedule a time for a Genius Bar reservation, visit an Apple Authorized Service Provider, or mail your device to us.
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CA - Genius Bar Reservation and Apple Support Options -...
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In - Genius Bar Reservation and Apple Support Options -...
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Fashion Valley - Genius Bar Reservation and Apple Support...
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Locate an Apple Store near you and shop for Mac, iPhone, iPad, Apple Watch, and more. Sign up for Today at Apple programs or get support at the Genius Bar.
- How can I get service for my iPhone?
- Featured services
- How much will it cost?
- Do you have AppleCare+?
Schedule a visit
Make an appointment at an Apple Authorized Service Provider or Apple Store
Send in for repair
Arrange to mail your product directly to Apple
Contact us
Talk to an Apple Support Advisor Get service
Battery service
We can replace your iPhone battery for a fee. Our warranty doesn’t cover batteries that wear down from normal use. Your product is eligible for a battery replacement at no additional cost if you have AppleCare+ and your product's battery holds less than 80 percent of its original capacity. Learn more about iPhone battery service
Screen repair
We replace cracked screens for a fee. Accidental damage isn't covered by the Apple warranty. Screen repairs are eligible for coverage for accidental damage from handling with your AppleCare+. Learn more about iPhone screen repair
Use our “Get an Estimate” tool to review potential costs if you get service directly from Apple. If you go to another service provider, they can set their own fees, so ask them for an estimate. For service covered by AppleCare+, your fee per incident will be the same regardless of which service provider you choose. We'll inspect your product when we receive it. If additional damage is found, you could pay an additional fee.
Hardware service may no longer be available for some older products.
Your country or region offers AppleCare+ for this product. AppleCare+ includes battery service coverage, which means your battery can be replaced at no charge if we test your product and its battery retains less than 80% of its original capacity.
AppleCare+ also provides coverage for accidental damage from handling, and each incident is subject to a service fee. Your AppleCare+ also offers Express Replacement Service.
Learn more about AppleCare+ in the United States
Learn more about Express Replacement Service
Warranty
Guarantee
People also ask
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Can I ship my Apple product to an Apple Repair Center?
Does Apple warranty cover a non-Apple Authorized repair provider?
Find out how to get your Apple product repaired by Apple-certified experts or authorized service providers. You can make a reservation with a Genius at an Apple Store or send your product to Apple online.
- (800) 275-2273
Learn how to contact Apple Support by phone or chat, set up a repair, or make a Genius Bar appointment for your iPhone, iPad, Mac and more. Find the Apple Store near you and book an appointment online.
Find out how to shop by appointment, order pickup, or get Genius Bar support at Apple Lynnhaven Mall in Virginia Beach, VA. See the store hours, address, map, and events calendar.
Explore the latest products from Apple, including iPhone 15 Pro, AirPods Pro, Apple Watch, and more. Book a session with an Apple Specialist or trade in your old device for credit.